Help Desk Administrator

Whytematter; Carryduff; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive package

Training provided

Flexible working arrangements

Job summary

WhyteMatter Staffing Solutions in Northern Ireland is seeking a Help Desk Administrator to join a busy facilities management team. You will log and allocate work, track progress across multiple contracts and respond to client queries to keep operations running smoothly.

You will also prepare reports, support accounts and tenders, and handle general office administration. The role requires strong communication, attention to detail and proficiency with Word, Excel and Outlook; five GCSEs at Grade

Qualifications

• Strong communication skills are essential.
• Attention to detail is required for accurate logging, reporting and admin tasks.
• Five GCSEs at grade C or above (or equivalent) are required.

Responsibilities

• Log and allocate work and track progress across multiple contracts.
• Respond to client queries and prepare reports for stakeholders.
• Support accounts, tenders and general office administration.

Skills

Strong communication

Attention to detail

Education

Five GCSEs (A-C) or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We’re hiring: Help Desk Administrator

WhyteMatter Staffing Solutions is recruiting for a busy facilities management team. If you enjoy keeping work organised, helping customers and supporting colleagues in a fast-paced environment, we’d like to hear from you.

In this role, you’ll log and allocate work, track progress across multiple contracts, respond to client queries, prepare reports and support accounts, tenders and general office administration.

You’ll need strong communication skills, attention to detail, confidence with Microsoft Word, Excel and Outlook, and five GCSEs at Grade C or above (or equivalent).

A competitive package and training are offered, with flexible working arrangements open for discussion.

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