Hell's Kitchen Commis Waiter

Hell; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension

Healthcare

Staff discounts

Refer a Friend bonus

Interest-free loans

Job summary

Hell’s Kitchen (London) is seeking a Commis Waiter to join an energetic front‑of‑house team at The Cumberland, a Clermont Hotel Group location. This entry‑level role offers hands‑on training in fine dining service and development within a famous brand.

You’ll support service, set tables, learn menu knowledge, and work closely with kitchen and bar teams. Flexible contract and hourly pay £13.00, plus tronc, with pension and healthcare benefits.

Qualifications

• Passion for hospitality and guest service.
• Positive, approachable attitude.
• Comfortable in a busy, high-energy environment.
• Strong attention to detail and presentation.
• Team player eager to learn and develop.
• Enthusiasm and potential matter more than experience.

Responsibilities

• Support front-of-house to deliver polished service.
• Assist with table setup, mise en place and dining areas.
• Support waiters and head waiters with food and drink service.
• Anticipate guest needs with warmth and professionalism.
• Clear, reset and maintain tables to five-star standards.
• Learn menu knowledge and service steps for a seamless guest journey.
• Work with kitchen and bar teams to ensure smooth service flow.
• Adhere to health, safety and food hygiene standards.

Skills

Hospitality passion

Positive attitude

Fast-paced work

Attention to detail

Team player

Willingness to learn

Job description

Contract: Flexible
Payment: Hourly
Salary: £13.00 per hour + tronc

Inspired by the hit television series created by Michelin starred chef Gordon Ramsay, Hell’s Kitchen (London) is an immersive dining experience that captures the energy and excitement of the iconic television show and delivers it directly to the table.

Designed to transport guests straight into the heart of the action, the restaurant blends theatrical flair with culinary excellence and exceptional service, while pairing outstanding food and drink with world class service.

Recreating the tension of the show’s famed red and blue open kitchens diners witness the precision and intensity behind every dish, as well as a contemporary bar showcasing the latest trends in mixology. The menu features signature, show-inspired creations such as the legendary Beef Wellington, Pan-Seared Scallops, and Sticky Toffee Pudding, each prepared with the same passion and perfection expected from the show’s world class chefs.

More than a meal, Hell’s Kitchen offers guests a front-row seat to the ultimate dining performance in one of London’s most sought-after locations, The Cumberland champions the city’s cultural and music scene, inspired by its rich history of housing music legends.

What you’ll be doing

As a Commis Waiter, you’ll play an important role in bringing the Hell’s Kitchen experience to life. This is a fantastic opportunity for someone starting their hospitality journey, eager to learn the foundations of fine dining service while working alongside an extraordinary front-of-house team.

• Supporting the front-of-house team to deliver exceptional, polished service throughout each service
• Assisting with table set-up, mise en place and maintaining immaculate dining areas
• Supporting Waiters and Head Waiters with food and drink service in line with brand standards
• Anticipating guest needs and responding with warmth, professionalism and confidence
• Clearing, resetting and maintaining tables to five-star presentation standards
• Learning menu knowledge and service steps to support a seamless guest journey
• Working closely with the kitchen and bar teams to ensure smooth service flow
• Adhering to all health, safety and food hygiene standards

What you'll bring

• A genuine passion for hospitality and delivering memorable guest experiences
• A positive, approachable and people-focused attitude
• Comfortable working in a fast-paced, high-energy environment
• Strong attention to detail and pride in presentation
• A team player who is eager to learn, develop and progress
• Previous hospitality experience is helpful but not essential - enthusiasm and potential matter most

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well‑being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.