Healthy Homes Manager

Daniel Owen Ltd; Greater London; On-site; GBP 48,000 - 63,000; Full time

Job summary

Daniel Owen Ltd in North West London is seeking a Healthy Homes Manager to lead the Damp and Mould programme, ensuring compliance with Awaab's Law and housing legislation. You will oversee surveyors, contractors and operatives to complete investigations and remedial works on time.

You will monitor service performance, manage complex housing hazards using HHSRS principles, maintain records, and drive continuous improvement across processes.

Qualifications

• Experience in managing damp and mould programmes within social housing.

Responsibilities

• Lead and manage the Healthy Homes and Damp & Mould programme, ensuring compliance with Awaab's Law and housing legislation.
• Oversee teams of surveyors, contractors, and specialist operatives to complete investigations and remedial works on time.
• Monitor service performance, contractor delivery, and KPI targets to ensure high-quality outcomes for residents.
• Manage complex damp, mould, condensation, and housing hazard cases using HHSRS principles.
• Maintain accurate records, compliance data, and performance reports across relevant systems.
• Drive continuous improvement in healthy homes processes and service delivery standards.
• Build positive relationships with residents, contractors, internal teams, and external stakeholders to ensure excellent customer service and successful programme delivery.
• Produce regular reports for senior management on compliance, programme performance, risks, and resident outcomes.

Job description

Healthy Homes Manager
North West London
Temporary to Permanent
£300 per day

Social Housing and Damp and Mould Experience Needed

Daniel Owen are proud to be representing a well-known company based in the North West London area who are looking for a highly skilled Healthy Homes Manager to join their team.

Purpose of the Job - Healthy Homes Manager:

• Lead and manage the delivery of the Healthy Homes and Damp & Mould programme, ensuring compliance with Awaab's Law and all relevant housing legislation.
• Oversee teams of surveyors, contractors, and specialist operatives, ensuring investigations and remedial works are completed within required timescales.
• Monitor service performance, contractor delivery, and KPI targets to ensure high-quality outcomes for residents.
• Manage complex damp, mould, condensation, and housing hazard cases, ensuring risks are identified, prioritised, and resolved effectively.
• Utilise HHSRS principles to assess property hazards, implement remedial actions, and maintain safe and compliant homes.
• Maintain accurate records, compliance data, case management information, and performance reports across relevant systems.
• Drive continuous improvement in healthy homes processes, policies, and service delivery standards.
• Build positive relationships with residents, contractors, internal teams, and external stakeholders to ensure excellent customer service and successful programme delivery.
• Produce regular reports for senior management on compliance, programme performance, risks, and resident outcomes.
• Ensure all activities support Barnet Homes' commitment to providing safe, healthy, and well-maintained homes for residents.