Healthset Analyst – My Chart (Patient Portal)
University Hospitals Dorset NHS Foundation Trust
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Job summary
University Hospitals Dorset NHS Foundation Trust is recruiting a Healthset Analyst to configure the patient portal within the Epic EHR and collaborate with clinical and administrative staff. You will help deliver the Healthset programme across Dorset and Somerset, contributing to a major EHR implementation that will shape how care is recorded and accessed.
The role supports change management, system optimisation, and staff accreditation, with potential progression toward Band 7 as experience
Qualifications
- Educated to degree level or equivalent experience.
- Postgraduate qualification or equivalent relevant experience and/or continuing professional development.
- Experience in NHS, clinical or operational environments is desirable.
Responsibilities
- Configure the patient portal within Epic EHR, coordinating with clinical/operational/digital teams.
- Support change management and service improvement across Healthset.
- Assist with training and accreditation processes for staff and ensure patient experience goals.
Skills
Education
Tools
Job description
University Hospitals Dorset NHS Foundation Trust
The closing date is 22 November 2026
Recruitment is now underway for Analyst roles within Healthset, our joint programme to deliver a single shared electronic health record (EHR) across Dorset and Somerset, powered by Epic. This once in a generation programme will transform how care is delivered and information is recorded,sharedand accessed, enabling colleagues to spend less time working around systems and more time caring.
The contract with Epic was signed in March, and we are expecting the new EHR to golive in April 2028. Successful delivery must be genuinely clinically and operationally led, supported by theexpertiseof our digital teams.
At its peak, the Healthset team will include over 300 people and is a ten-year programme. Roles required only during the initial two-year implementation phase will be filled through secondments, fixed-term contracts or external contractors. All other roles will be permanent posts. We are committed to equitable access and will consider part-time working and reasonable adjustments where required.
HealthSet Analysts play an integral role in ensuring the Epic EHR is configured to support clinical transformation. Analysts work closely with clinical, operational and administrative colleagues across the four NHS Foundation Trusts, analysing existing workflows and identifying opportunities to align and improve processes, ensuring Epic is implemented to deliver care in a clinically and financially sustainable way.
Youwillbe a good fit if you:
- Have strong knowledge and credibility in your area
Are interested in change and service improvement
Enjoy working collaboratively across teams and organisations
Want to help shape how care is delivered in the future
This is an opportunity to contribute to a major change programme and develop personally and professionally.
Recruitment is now underway for Analyst roles within Healthset, our joint programme to deliver a single shared electronic health record (EHR) across Dorset and Somerset, powered by Epic. This once in a generation programme will transform how care is delivered and information is recorded,sharedand accessed, enabling colleagues to spend less time working around systems and more time caring.
The contract with Epic was signed in March, and we are expecting the new EHR to golive in April 2028. Successful delivery must be genuinely clinically and operationally led, supported by theexpertiseof our digital teams.
At its peak, the Healthset team will include over 300 people and is a ten-year programme. Roles required only during the initial two-year implementation phase will be filled through secondments, fixed-term contracts or external contractors. All other roles will be permanent posts. We are committed to equitable access and will consider part-time working and reasonable adjustments where required.
HealthSet Analysts play an integral role in ensuring the Epic EHR is configured to support clinical transformation. Analysts work closely with clinical, operational and administrative colleagues across the four NHS Foundation Trusts, analysing existing workflows and identifying opportunities to align and improve processes, ensuring Epic is implemented to deliver care in a clinically and financially sustainable way.
Youwillbe a good fit if you:
- Have strong knowledge and credibility in your area
Are interested in change and service improvement
Enjoy working collaboratively across teams and organisations
Want to help shape how care is delivered in the future
This is an opportunity to contribute to a major change programme and develop personally and professionally.
- Configure the patient portal within the Epic EHR system,liaisingwith clinical/operational/digital teams for assigned application
- Has workedin a patient facing or patient experience role in a clinical or operational setting at an equivalent level inpreviousroles implementing or supporting the implementation of clinical systems
- Optimise the patient portal ensuring the portal is intuitive and accessible delivering value for patients and staff
- Becomes Epic Certified, building knowledge andexperiencedeveloping towardsa Band 7 Senior Analyst
This post is being advertised at Band 6; however, candidates who do not fully meet the criteria for appointment at Band 6 but demonstrate the potential to develop into the role may be considered for appointment at Band 5
Healthsetis a joint programme across four trusts in Dorset and Somerset to deliver a shared electronic health record (EHR) for acute, community and mental health services, working with our system provider, Epic. This once-in-a-generation programme will transform how information is recorded,sharedand accessed, enabling colleagues to spend less time working around systems and more time caring.
Our teams deliver safe, compassionate care every day, but we still rely on multiple systems, separaterecordsand paper processes. This can mean patients repeating their story and colleagues spending valuable time duplicating work or managing gaps in information. For our digital teams, this means managing multiple legacy systems and data sources to support users to deliver services.
Healthsetis our shared response. By introducing one EHR across our organisations, we will support morejoined-upworking, saferdecision-makingand better use of information, freeing up more time for care.
This ambitious programme will fundamentally change how health and care is delivered across Dorset and Somerset in a way that is clinically and financially sustainable. We will be guided by doing the right thing for our patients, carers,peopleand communities, while creating a working environment that better supports our colleagues.
Selection for these roles will bedeterminedby the combination of your application, an assessment that Epic offers, called the SphinxAssessment and interview. Success will result in the offer of a role.If successful,you will need to undergo training to achieve Epic accreditation. Achieving accreditation is a pre-requisite forall analyst roles.
We want all candidates to have the opportunity to demonstrate their skills and potential.
We want all candidates to have the opportunity to demonstrate their skills and potential. If you require any reasonable adjustments to support you during the Sphinx assessment, please contact us as soon as possible and we will work with you to ensure suitable arrangements are in place.
A range of interview datesandtimes will be availablewith interviews to take place inBournemouth,Dorchesterand Taunton. Exact locations will be confirmedin due course.
If you have any questions about the roles and/or the process, please emailtheHealthsetEHRProgrammeTeamuhd.ehrrecruitment@nhs.net.
- Educated to degree level or equivalent experience
- Post graduate qualification or equivalent relevant experience and/or evidence of continuing professional development
- Previous experience of implementing, maintaining and optimising Oncology clinical systems in Dorset and or Somerset
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
- Understanding of clinical, administrative and/or operational workflows and processes of Oncology services within a hospital environment
- Previous NHS experience
- Experience of supporting change management
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals Dorset NHS Foundation Trust
Dorset County Hospital, Dorset Healthcare, Somerset Foundation Trust and University Hospitals Dorset
Dorset/Somerset
BH7 7DT
United Kingdom
https://www.uhd.nhs.uk/careers (Opens in a new tab)
Dorset County Hospital, Dorset Healthcare, Somerset Foundation Trust and University Hospitals Dorset
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