Healthset Analyst – Ambulatory (Outpatients)

University Hospitals Dorset NHS Foundation Trust; Bradley Stoke; On-site; GBP 32,000 - 42,000; Full time

Job summary

University Hospitals Dorset NHS Foundation Trust is recruiting for a Healthset Analyst – Ambulatory (Outpatients) as part of the Healthset programme to deliver a single shared Epic EHR across Dorset and Somerset. The role focuses on configuring outpatient workflows, supporting clinical transformation and achieving Epic accreditation.

Band 6 is advertised with potential Band 5 consideration, offering development through a major two-year implementation.

Qualifications

• Educated to degree level or equivalent experience.
• Postgraduate qualification or equivalent relevant experience and/or continuing professional development.
• Previous experience implementing, maintaining and optimising Outpatient clinical systems in Dorset and/or Somerset.
• Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan.
• Understanding of clinical, administrative and/or operational workflows in outpatient services within a hospital environment.
• Previous NHS experience.
• Experience of supporting change management.

Responsibilities

• Configure outpatient workflows within the Epic EHR system, liaising with clinical/operational/digital teams for assigned application.
• Have worked clinically, operationally or digitally at an equivalent level in previous roles implementing or supporting the implementation of Outpatient clinical systems.
• Already Epic Certified or become Epic Certified, building knowledge towards a Band 7 Senior Analyst.
• This post is advertised at Band 6; however, candidates not meeting all criteria may be considered for Band 5.

Skills

Analytical thinking

Change management

Leadership

Stakeholder engagement

Education

Degree level or equivalent

Postgraduate qualification

Job description

University Hospitals Dorset NHS Foundation Trust

Healthset Analyst – Ambulatory (Outpatients)

The closing date is 22 November 2026

Recruitment is now underway for Analyst roles withinHealthset, our joint programme to deliver a single shared electronic health record (EHR) across Dorset and Somerset, powered by Epic. This once in a generation programme will transform how care is delivered and information is recorded,sharedand accessed, enabling colleagues to spend less time working around systems and more time caring.

The contract with Epic was signed in March, and we are expecting the new EHR to golive in April 2028. Successful delivery must be genuinely clinically and operationally led, supported by theexpertiseof our digital teams.

At its peak, the Healthset team will include over 300 people and is a ten-year programme. Roles required only during the initial two-year implementation phase will be filled through secondments, fixed-term contracts or external contractors. All other roles will be permanent posts. We are committed to equitable access and will consider part-time working and reasonable adjustments where required.

HealthSet Analysts play an integral role in ensuring the Epic EHR is configured to support clinical transformation. Analysts work closely with clinical, operational and administrative colleagues across the four NHS Foundation Trusts, analysing existing workflows and identifying opportunities to align and improve processes, ensuring Epic is implemented to deliver care in a clinically and financially sustainable way.

Main duties of the job

Youwillbe a good fit if you:

Have strong knowledge and credibility in your area.

Are interested in change and service improvement.

Enjoy working collaboratively across teams and organisations.

Want to help shape how care is delivered in the future.

This is a genuine opportunity to contribute to a major change programme and to develop personally and professionally. Programme roles offer opportunities to progress your career over time, supported by training and accreditation.

As a Healthset Analyst you will:

Configure outpatient workflows within the Epic EHR system,liaisingwith clinical/operational/digital teams for assigned application

Have worked clinically, operationally or digitally at an equivalent level inpreviousroles implementing or supporting the implementation of Outpatient clinical systems

Already Epic Certified or Bbecome Epic Certified, building knowledge andexperiencedeveloping towardsa Band 7 Senior Analyst

This post is being advertised at Band 6; however, candidates who do not fully meet the criteria for appointment at Band 6 but demonstrate the potential to develop into the role may be considered for appointment at Band 5.

About us

Healthsetis a joint programme across four trusts in Dorset and Somerset to deliver a shared electronic health record (EHR) for acute, community and mental health services, working with our system provider, Epic. This once-in-a-generation programme will transform how information is recorded,sharedand accessed, enabling colleagues to spend less time working around systems and more time caring.

Our teams deliver safe, compassionate care every day, but we still rely on multiple systems, separaterecordsand paper processes. This can mean patients repeating their story and colleagues spending valuable time duplicating work or managing gaps in information. For our digital teams, this means managing multiple legacy systems and data sources to support users to deliver services.

Healthsetis our shared response. By introducing one EHR across our organisations, we will support morejoined-upworking, safer decision-making and better use of information, freeing up more time for care.

This ambitious programme will fundamentally change how health and care is delivered across Dorset and Somerset in a way that is clinically and financially sustainable. We will be guided by doing the right thing for our patients, carers,peopleand communities, while creating a working environment that better supports our colleagues.

Job responsibilities

For further information about these roles, please refer to the attached job descriptions and person specifications.

Selection for these roles will bedeterminedby the combination of your application, an assessment that Epic offers, called the SphinxAssessment and interview. Success will result in the offer of a role.If successful,you will need to undergo training to achieve Epic accreditation. Achieving accreditation is a pre-requisite forall analyst roles.

We want all candidates to have the opportunity to demonstrate their skills and potential. If you require any reasonable adjustments to support you during the Sphinx assessment, please contact us as soon as possible and we will work with you to ensure suitable arrangements are in place.

A range of interview datesandtimes will be availablewith interviews to take place inBournemouth,Dorchesterand Taunton. Exact locations will be confirmedin due course.

If you have any questions about the roles and/or the process, please [e-mail].

Person Specification

Qualifications and training

• Educated to degree level or equivalent experience
• Post graduate qualification or equivalent relevant experience and/or evidence of continuing professional development

Knowledge and Experience

• Previous experience of implementing, maintaining and optimising Outpatient clinical systems in Dorset and or Somerset
• Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
• Understanding of clinical, administrative and/or operational workflows and processes of outpatient services within a hospital environment
• Previous NHS experience
• Experience of supporting change management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust

Address

Dorset County Hospital, Dorset Healthcare, Somerset Foundation Trust and University Hospitals Dorset

Dorset County Hospital, Dorset Healthcare, Somerset Foundation Trust and University Hospitals Dorset