Healthset Analyst – My Chart (Patient Portal)

University Hospitals Dorset NHS Foundation Trust; Bournemouth; On-site; GBP 40,000 - 48,000; Full time

Job summary

University Hospitals Dorset is recruiting Healthset Analysts to join the Epic EHR implementation across Dorset and Somerset. You will configure the patient portal, collaborate with clinical, operational and digital teams, and help drive a clinically and financially sustainable transformation as part of a ten-year programme.

This Band 6 role offers the chance to develop toward Band 7, with options for full-time, part-time or flexible working, and the possibility of secondments during the initial

Qualifications

• Educated to degree level or equivalent experience.
• Post graduate qualification or equivalent relevant experience and/or evidence of continuing professional development.
• Previous NHS experience.
• Understanding of clinical, administrative and/or operational workflows and processes of Oncology services within a hospital environment.
• Experience of supporting change management.

Responsibilities

• Configure the Epic EHR patient portal with clinical/operational/digital teams.
• Healthset Analysts support transformation and optimise workflows.
• Pursue Epic certification and develop toward Band 7 Senior Analyst.
• Collaborate across four NHS trusts to implement and support the Healthset programme.

Education

Educated to degree level or equivalent experience

Post graduate qualification or equivalent relevant experience and/or evidence of continuing professional development

Previous NHS experience

Understanding of clinical, administrative and/or operational workflows and processes of Oncology services within a hospital environment

Experience of supporting change management

Job description

NHS AfC: Band 6

Main area Healthset Analyst – Beacon (Oncology) Grade NHS AfC: Band 6 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week Job ref 153-CO06642-B

Department name 10. UHD - Healthset Site Dorset County Hospital, Dorset Healthcare, Somerset Foundation Trust and University Hospitals Dorset Town Dorset/Somerset Salary £39,959 - £48,117 pa Salary period Yearly Closing 22/11/2026 23:59

Job overview

Recruitment is now underway for Analyst roles within Healthset , our joint programme to deliver a single shared electronic health record (EHR) across Dorset and Somerset, powered by Epic. This once in a generation programme will transform how care is delivered and information is recorded, shared and accessed, enabling colleagues to spend less time working around systems and more time caring.

The contract with Epic was signed in March, and we are expecting the new EHR to golive in April 2028. Successful delivery must be genuinely clinically and operationally led, supported by the expertise of our digital teams.

At its peak, the Healthset team will include over 300 people and is a ten-year programme. Roles required only during the initial two-year implementation phase will be filled through secondments, fixed-term contracts or external contractors. All other roles will be permanent posts. We are committed to equitable access and will consider part-time working and reasonable adjustments where required.

HealthSet Analysts play an integral role in ensuring the Epic EHR is configured to support clinical transformation. Analysts work closely with clinical, operational and administrative colleagues across the four NHS Foundation Trusts, analysing existing workflows and identifying opportunities to align and improve processes, ensuring Epic is implemented to deliver care in a clinically and financially sustainable way.

Main duties of the job

Youwillbe a good fit if you:

• Have strong knowledge and credibility in your area

Are interested in change and service improvement

Enjoy working collaboratively across teams and organisations

Want to help shape how care is delivered in the future

This is an opportunity to contribute to a major change programme and develop personally and professionally.

As a Healthset Analyst you will:

Configure the patient portal within the Epic EHR system,liaisingwith clinical/operational/digital teams for assigned application

Has worked in a patient facing or patient experience role in a clinical or operational setting at an equivalent level in previous roles implementing or supporting the implementation of clinical systems

Optimise the patient portal ensur ing the portal is intuitive and accessible delivering value for patients and staff

Becomes Epic Certified, building knowledge andexperiencedeveloping towardsa Band 7 Senior Analyst

This post is being advertised at Band 6; however, candidates who do not fully meet the criteria for appointment at Band 6 but demonstrate the potential to develop into the role may be considered for appointment at Band 5

Working for our organisation

Healthset is a joint programme across four trusts in Dorset and Somerset to deliver a shared electronic health record (EHR) for acute, community and mental health services, working with our system provider, Epic. This once-in-a-generation programme will transform how information is recorded, shared and accessed, enabling colleagues to spend less time working around systems and more time caring.

Ou r teams deliver safe, compassionate care every day, but we still rely on multiple systems, separate records and paper processes. This can mean patients repeating their story and colleagues spending valuable time duplicating work or managing gaps in information. For our digital teams, this means managing multiple legacy systems and data sources to support users to deliver services.

Healthset is our shared response. By introducing one EHR across our organisations, we will support more joined ‑ up working, safer decision-making and better use of information, freeing up more time for care.

This ambitious programme will fundamentally change how health and care is delivered across Dorset and Somerset in a way that is clinically and financially sustainable. We will be guided by doing the right thing for our patients, carers, people and communities, while creating a working environment that better supports our colleagues.

Detailed job description and main responsibilities

Selection for these roles will be determined by the combination of your application, an assessment that Epic offers, called the SphinxAssessment and interview. Success will result in the offer of a role.If successful,you will need to undergo training to achieve Epic accreditation. Achieving accreditation is a pre-requisite forall analyst roles.

We want all candidates to have the opportunity to demonstrate their skills and potential. If you require any reasonable adjustments to support you during the Sphinx assessment, please contact us as soon as possible and we will work with you to ensure suitable arrangements are in place.

A range of interview datesandtimes will be availablewith interviews to take place inBournemouth, Dorchester and Taunton. Exact locations will be confirmed in due course .

We look forward to receiving yourapplication.

Qualifications and training

• Educated to degree level or equivalent experience
• Post graduate qualification or equivalent relevant experience and/or evidence of continuing professional development

Knowledge and Experience

• Previous experience of implementing, maintaining and optimising Oncology clinical systems in Dorset and or Somerset
• Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
• Understanding of clinical, administrative and/or operational workflows and processes of Oncology services within a hospital environment
• Previous NHS experience
• Experience of supporting change management