Healthcare Technician

Optegra Eye Health Care; Great Ouseburn; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Salary up to £31,050

Generous matched pension contributions

33 days annual leave

Flexible working and SMART working

Funded training and development

Anniversary awards

Blue Light Card discounts

Free laser eye treatment for you and %

Private Healthcare, 24/7 GP

Enhanced maternity/paternity leave

Cycle to work scheme

Job summary

Optegra Eye Health Care in York is seeking an experienced Healthcare Technician or HCA (Band 3) with ward or theatre experience, ideally in Ophthalmology, to join our multi-disciplinary team and deliver high-quality patient care.

You will work alongside clinical staff and optometrists for outpatient consultations and pre-assessment, performing diagnostic tests and supporting patients on surgery days. DBS check and NVQ level 2/3 are required.

Qualifications

• Experience in healthcare environment or ophthalmic sector.
• Basic Life Support competency required.
• Highly organised with clear forward planning and ability to adapt to patients' needs.
• Attention to detail and ability to work under pressure.

Responsibilities

• Hold accountability for delivering high quality patient care during visits.
• Collaborate with clinical and patient services staff to ensure smooth running of operating lists.
• Perform diagnostic testing in clinic (Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography).
• Support patients on surgery days and ensure effective communication.
• Handle patient enquiries and refer to medical practitioners when necessary.
• Provide health promotion advice with reference to ophthalmic surgery.
• Provide pre- and postoperative care within your competence.

Skills

Healthcare environment experience

Basic Life Support

Organised and detail oriented

Ability to work under pressure

Education

NVQ Level 2/3 or equivalent

Job description

Optegra has an exciting new job opportunity for an experienced Healthcare Technician or HCA (Band 3) with ward or theatre experience, ideally gained in Ophthalmology, to join our amazing and supportive team in our in our prestige private Eye Hospital in York. This is a great opportunity to join a forward-thinking business and benefit from our fantastic comprehensive benefits package, along with fully funded training and development programs.

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

Benefits

• Generous salary which is reviewed annually. This role pays up to £31,050 dependent on experience
• Generous matched pension contributions
• 33 days annual leave inclusive of bank holidays
• Flexible working and SMART working schemes - because we believe in work life balance
• Funded training and development - because we believe in our people
• Celebrating your anniversaries - because we value loyalty and commitment
• Annual STAR awards
• Blue Light Card (amazing discounts online and on the high street)
• Free laser eye treatment for you and 20% discount for friends and family
• Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
• Enhanced maternity and paternity leave
• Cycle to work scheme and season ticket loan

The Role

As part of a multi-disciplinary team with an emphasis on quality patient care, ensure a comprehensive level of care provision to all ophthalmic patients, their relatives, or carers, across clinical and some administrative disciplines.

Work alongside other clinical team members and optometrists for outpatient consultations and pre assessment of patients.

Key responsibilities

• Hold accountability for the delivery of high quality patient care throughout their visit to Optegra.
• Work closely with clinical and patient services staff to ensure the smooth running of operating lists.
• Completing diagnostic testing on patients in clinic, including Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography.
• Actively support and assist patients on surgery days ensuring effective communication.
• Handling patient enquiries effectively, by means of referral to a medical practitioner if necessary and providing service excellence.
• Provide basic advice on health promotion, with particular reference to ophthalmic surgery.
• Provide pre and postoperative care, within level of competence, to patients.

Requirements

• NVQ Level 2/3 or equivalent
• Experience of working in a healthcare environment or ophthalmic sector
• Basic Life Support competent
• Highly organised, with clear forward planning and ability to flex according to patients needs
• Attention to details and ability to work under pressure

You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference.

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Optegra is committed to safeguarding and promoting the welfare of our patients and staff, this role will be subject to an enhanced DBS check.