Healthcare Technician

Optegra; Birmingham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Private Healthcare

Annual leave 33 days

Free laser eye treatment

Blue Light Card

Cycle to work

Job summary

Optegra Eye Healthcare in Birmingham is seeking an experienced Healthcare Technician or HCA (Band 3) to join its private Eye clinic. You will work within a multidisciplinary team to deliver comprehensive patient care across clinical and administrative areas.

Responsibilities include coordinating outpatient lists, performing diagnostic tests (Biometry, OCT, A-Scan, Visual fields, IOP, Topography) and providing pre/postoperative care while ensuring excellent patient communication and service.

Qualifications

• NVQ Level 2/3 or equivalent.
• Experience in healthcare or ophthalmic sector.
• Basic Life Support competent.
• Highly organized with forward planning.
• Attention to detail and ability to work under pressure.

Responsibilities

• Deliver high quality patient care throughout the patient’s visit.
• Coordinate with clinical and patient services staff for operating lists.
• Perform diagnostic testing (Biometry, OCT, A-Scan, Visual fields, Pentacam, VA, IOP, Topography).
• Assist patients on surgery days and ensure effective communication.
• Handle patient inquiries and refer to a medical practitioner when needed.
• Provide basic ophthalmic health promotion and pre/postoperative care.

Skills

Healthcare experience

Ophthalmic sector

Basic Life Support

Education

NVQ Level 2/3

Tools

Job description

Job location: Birmingham, West Midlands, United Kingdom

Postcode: B4 7ET

Advertised salary: £24840.00 to £31050.00 Pension, 33 days annual leave, Private Healthcare, Free laser eye

Contract: Permanent Full time

Closing date: 2026-11-13

Optegra has an exciting new job opportunity for an experienced Healthcare Technician or HCA (Band 3) with ward or theatre experience, ideally gained in Ophthalmology, to join our amazing and supportive team in our prestige private Eye clinic in Birmingham. This is a great opportunity to join a forward-thinking business and benefit from our fantastic comprehensive benefits package, along with fully funded training and development programs.

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

Benefits

• Generous salary which is reviewed annually. This role pays up to £31,050 per annum dependent on experience
• Generous matched pension contributions
• 33 days annual leave inclusive of bank holidays
• Flexible working and SMART working schemes, because we believe in work life balance
• Funded training and development, because we believe in our people
• Celebrating your anniversaries, because we value loyalty and commitment
• Annual STAR awards
• Blue Light Card (amazing discounts online and on the high street)
• Free laser eye treatment for you and 20% discount for friends and family
• Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
• Enhanced maternity and paternity leave
• Cycle to work scheme and season ticket loan

The Role

As part of a multi-disciplinary team with an emphasis on quality patient care, ensure a comprehensive level of care provision to all ophthalmic patients, their relatives, or carers, across clinical and some administrative disciplines.

Work alongside other clinical team members and optometrists for outpatient consultations and pre assessment of patients.

Key responsibilities:

• Hold accountability for the delivery of high quality patient care throughout their visit to Optegra.
• Work closely with clinical and patient services staff to ensure the smooth running of operating lists.
• Completing diagnostic testing on patients in clinic, including Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography.
• Actively support and assist patients on surgery days ensuring effective communication.
• Handling patient enquiries effectively, by means of referral to a medical practitioner if necessary and providing service excellence.
• Provide basic advice on health promotion, with particular reference to ophthalmic surgery.
• Provide pre and postoperative care, within level of competence, to patients.

Requirements

• NVQ Level 2/3 or equivalent
• Experience of working in a healthcare environment or ophthalmic sector
• Basic Life Support competent
• Highly organised, with clear forward planning and ability to flex according to patients needs
• Attention to details and ability to work under pressure

You will see and feel the Optegra difference when you walk through the door, and you will have every opportunity to really make a difference.

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We are welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Optegra is committed to safeguarding and promoting the welfare of our patients and staff, this role will be subject to an enhanced DBS check.