Healthcare Technician

Optegra Eye Health Care; Birmingham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Generous salary

Pension contributions

33 days leave

Flexible working

Funded training

STAR awards

Blue Light Card

Private healthcare

Cycle to work

Season ticket loan

Job summary

Optegra Eye Health Care in Birmingham is seeking a Healthcare Technician (HCA, Band 3) with ward or theatre experience, ideally ophthalmic, to join our private Eye clinic team. This role offers funded training and a comprehensive benefits package and an opportunity to develop within a forward-thinking business.

Join a supportive multidisciplinary team delivering high-quality patient care across clinical and administrative duties, with opportunities for career progression and enhanced

Qualifications

• NVQ Level 2/3 or equivalent.
• Experience of working in a healthcare environment or ophthalmic sector.
• Basic Life Support competent.
• Highly organised, with clear forward planning and ability to flex according to patients needs.
• Attention to details and ability to work under pressure.

Responsibilities

• Hold accountability for the delivery of high quality patient care throughout their visit to Optegra.
• Work closely with clinical and patient services staff to ensure the smooth running of operating lists.
• Completing diagnostic testing on patients in clinic, including Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography.
• Actively support and assist patients on surgery days ensuring effective communication.
• Handling patient enquiries effectively, by means of referral to a medical practitioner if necessary and providing service excellence.
• Provide basic advice on health promotion, with particular reference to ophthalmic surgery.
• Provide pre and postoperative care, within level of competence, to patients.

Skills

Ward/theatre experience

Patient care

Basic Life Support

Organised/Planning

Education

NVQ Level 2/3

Job description

Healthcare Technician

Optegra has an exciting new job opportunity for an experienced Healthcare Technician or HCA (Band 3) with ward or theatre experience, ideally gained in Ophthalmology, to join our amazing and supportive team in our in our prestige private Eye clinic in Birmingham. This is a great opportunity to join a forward-thinking business and benefit from our fantastic comprehensive benefits package, along with fully funded training and development programs.

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

Benefits

• Generous salary which is reviewed annually. This role pays up to £31,050 per annum dependent on experience
• Generous matched pension contributions
• 33 days annual leave inclusive of bank holidays
• Flexible working and SMART working schemes because we believe in work life balance
• Funded training and development because we believe in our people
• Celebrating your anniversaries because we value loyalty and commitment
• Annual STAR awards
• Blue Light Card (amazing discounts online and on the high street)
• Free laser eye treatment for you and 20% discount for friends and family
• Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
• Enhanced maternity and paternity leave
• Cycle to work scheme and season ticket loan

The Role

As part of a multi-disciplinary team with an emphasis on quality patient care, ensure a comprehensive level of care provision to all ophthalmic patients, their relatives, or carers, across clinical and some administrative disciplines.

Work alongside other clinical team members and optometrists for outpatient consultations and pre assessment of patients.

Key responsibilities:

• Hold accountability for the delivery of high quality patient care throughout their visit to Optegra.
• Work closely with clinical and patient services staff to ensure the smooth running of operating lists.
• Completing diagnostic testing on patients in clinic, including Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography.
• Actively support and assist patients on surgery days ensuring effective communication.
• Handling patient enquiries effectively, by means of referral to a medical practitioner if necessary and providing service excellence.
• Provide basic advice on health promotion, with particular reference to ophthalmic surgery.
• Provide pre and postoperative care, within level of competence, to patients.

Requirements

• NVQ Level 2/3 or equivalent
• Experience of working in a healthcare environment or ophthalmic sector
• Basic Life Support competent
• Highly organised, with clear forward planning and ability to flex according to patients needs
• Attention to details and ability to work under pressure

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Optegra is committed to safeguarding and promoting the welfare of our patients and staff, this role will be subject to an enhanced DBS check.