Healthcare Technician

Optegra; Guildford; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary up to £31,050 dependent on exp.

Private Healthcare

33 days annual leave

Pension contributions

Blue Light Card

Free laser eye treatment

Job summary

Optegra Eye Healthcare in Guildford seeks an experienced Healthcare Technician or HCA (Band 3) to join our private Eye Hospital team. You will support ophthalmic assessments, testing, and perioperative care, ensuring excellent patient experience.

Ideal candidates hold NVQ 2/3, ophthalmic sector experience, and demonstrate strong organisation and patient communication. The role offers a competitive salary, generous leave, private healthcare, and career development opportunities.

Qualifications

• NVQ Level 2/3 or equivalent.
• Experience of working in healthcare or ophthalmic sector.
• Basic Life Support competent.
• Highly organised with forward planning and flexibility for patient needs.
• Attention to detail and ability to work under pressure.

Responsibilities

• Deliver high quality patient care during visits to Optegra.
• Work with clinical and patient services staff to run operating lists smoothly.
• Perform diagnostic testing in clinic (Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography).
• Support patients on surgery days with effective communication.
• Handle patient enquiries and refer to a medical practitioner when needed.
• Provide health promotion advice related to ophthalmic surgery.
• Provide pre and postoperative care within competence.

Skills

Patient care

Organisation

Communication with patients

Education

NVQ Level 2/3 or equivalent

Tools

Biometry

OCT

AScan

Visual fields

Pentacam

VA

IOP

Topography

Job description

Job location: Guildford, Surrey, United Kingdom
Postcode: GU2 7YF
Advertised salary: £24840.00 to £31050.00 Pension, 33 days annual leave, Private Healthcare, Free laser eye
Contract: Permanent Full time
Closing date: 2026-11-16
Optegra has an exciting new job opportunity for an experienced Healthcare Technician or HCA (Band 3) with ward or theatre experience, ideally gained in Ophthalmology, to join our amazing and supportive team in our prestige private Eye Hospital in Guildford.

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

Benefits

• Generous salary which is reviewed annually. This role pays up to £31,050 dependent on experience
• Generous matched pension contributions
• 33 days annual leave inclusive of bank holidays
• Flexible working and SMART working schemes because we believe in work life balance
• Funded training and development because we believe in our people
• Celebrating your anniversaries because we value loyalty and commitment
• Annual STAR awards
• Blue Light Card (amazing discounts online and on the high street)
• Free laser eye treatment for you and 20% discount for friends and family
• Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
• Enhanced maternity and paternity leave
• Cycle to work scheme and season ticket loan

The Role

As part of a multi-disciplinary team with an emphasis on quality patient care, ensure a comprehensive level of care provision to all ophthalmic patients, their relatives, or carers, across clinical and some administrative disciplines.

Work alongside other clinical team members and optometrists for outpatient consultations and pre assessment of patients.

Key responsibilities

• Hold accountability for the delivery of high quality patient care throughout their visit to Optegra.
• Work closely with clinical and patient services staff to ensure the smooth running of operating lists.
• Completing diagnostic testing on patients in clinic, including Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography.
• Actively support and assist patients on surgery days ensuring effective communication.
• Handling patient enquiries effectively, by means of referral to a medical practitioner if necessary and providing service excellence.
• Provide basic advice on health promotion, with particular reference to ophthalmic surgery.
• Provide pre and postoperative care, within level of competence, to patients.

Requirements

• NVQ Level 2/3 or equivalent
• Experience of working in a healthcare environment or ophthalmic sector
• Basic Life Support competent
• Highly organised, with clear forward planning and ability to flex according to patients needs
• Attention to details and ability to work under pressure

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We are welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.