Healthcare Technician

Optegra; Birmingham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Salary up to £31,050 per annum

Generous pension contributions

33 days annual leave incl. bank hols

Flexible & SMART working schemes

Funded training and development

Job summary

Optegra Eye Healthcare in Birmingham is seeking an experienced Healthcare Technician or HCA (Band 3) with ward or theatre experience, ideally in ophthalmology, to join our dedicated team in our prestige private eye clinic.

The role offers a comprehensive benefits package, fully funded training, and development programs. The successful candidate will deliver high-quality patient care and support surgical lists in a multidisciplinary environment.

Qualifications

• Experience in healthcare setting or ophthalmic sector.
• Basic Life Support certification preferred.
• Strong organisational skills and ability to handle pressure.

Responsibilities

• Hold accountability for the delivery of high quality patient care throughout their visit to Optegra.
• Work closely with clinical and patient services staff to ensure the smooth running of operating lists.
• Completing diagnostic testing on patients in clinic, including Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography.
• Actively support and assist patients on surgery days ensuring effective communication.
• Handling patient enquiries effectively, by means of referral to a medical practitioner if necessary and providing service excellence.
• Provide basic advice on health promotion, with particular reference to ophthalmic surgery.
• Provide pre and postoperative care, within level of competence, to patients.

Skills

Healthcare environment experience

Ophthalmic sector experience

Basic Life Support

Organised and detail-oriented

Education

NVQ Level 2/3 or equivalent

Job description

Optegra has an exciting new job opportunity for an experiencedHealthcare Technician or HCA (Band 3) with ward or theatre experience, ideally gained in Ophthalmology, to join our amazing and supportive team in our in our prestige privateEye clinicin Birmingham.This is a great opportunity to join a forward-thinking business and benefit from our fantastic comprehensive benefits package, along with fully funded training and development programs.

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

Benefits

Here are some of our amazing benefits:

• Generous salary which is reviewed annually. This role pays up to £31,050 per annumdependent on experience
• Generous matched pension contributions
• 33 days annual leave inclusive of bank holidays
• Flexible working and SMART working schemes – because we believe in work life balance
• Funded training and development – because we believe in our people
• Celebrating your anniversaries – because we value loyalty and commitment
• Annual STAR awards
• Blue Light Card (amazing discounts online and on the high street)
• Free laser eye treatment for you and 20% discount for friends and family
• Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing
• Enhanced maternity and paternity leave
• Cycle to work scheme and season ticket loan

The Role

As part of a multi-disciplinary team with an emphasis on quality patient care, ensure a comprehensive level of care provision to all ophthalmic patients, their relatives, or carers, across clinical and some administrative disciplines.

Work alongside other clinical team members and optometrists for outpatient consultations and pre assessment of patients.

Key responsibilities:

• Hold accountability for the delivery of high quality patient care throughout their visit to Optegra.
• Work closely with clinical and patient services staff to ensure the smooth running of operating lists.
• Completing diagnostic testing on patients in clinic, including Biometry, OCT, AScan, Visual fields, Pentacam, VA, IOP, Topography.
• Actively support and assist patients on surgery days ensuring effective communication.
• Handling patient enquiries effectively, by means of referral to a medical practitioner if necessary and providing service excellence.
• Provide basic advice on health promotion, with particular reference to ophthalmic surgery.
• Provide pre and postoperative care, within level of competence, to patients.

Requirements

• NVQ Level 2/3 or equivalent
• Experience of working in a healthcare environment or ophthalmic sector
• Basic Life Support competent
• Highly organised, with clear forward planning and ability to flex according to patients needs
• Attention to details and ability to work under pressure

You’ll see and feel the Optegra difference when you walk through the door – and you’ll have every opportunity to really make a difference. Take a look at our history and vision by clicking the following link: https://www.optegra.com/optegra-story/

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Optegra is committed to safeguarding and promoting the welfare of our patients and staff, this role will be subject to an enhanced DBS check.