Healthcare Support Worker - Transfer Team Associate

NHS; Scarborough; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading healthcare provider seeks a Transfer Team Healthcare Support Worker to assist in patient transfers within the hospital, ensuring safety and dignity. This includes direct interaction with patients and multi-disciplinary teams. The role requires commitment to a full-time training program and offers various benefits.

Benefits

Access to the NHS Pension Scheme

Generous relocation package (up to 30% of salary)

27 days holiday rising to 33 days

Employee Assistance Programme

NHS Car Lease scheme

Cycle to Work scheme

Extensive learning and development opportunities

Discounts on restaurants, shopping, and motoring

Qualifications

• Numeracy skills to Functional Skills Level 1.
• Desirable: Level 2/3 health care related qualification.
• Experience in a health or social care setting is preferred.

Responsibilities

• Assist in preparing and transferring patients safely.
• Provide personal hygiene and continence care.
• Ensure patient safety and maintain positivity in patient experience.

Skills

Numeracy

Education

Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent)

Level 2/3 health care related qualification (BTEC, NVQ, T-Level, Apprenticeship)

Job description

Job summary

The Transfer Team Healthcare Support Worker (HCSW) will assist in preparing and transferring patients from the Emergency Department to the acute admission wards, from the acute admission wards to downstream wards, and from all areas of the hospital to the Patients Discharge lounge.

Transferring patients from one clinical area to another on either in a bed or a chair whilst working closely with members of the multi-disciplinary team within the clinical areas and management teams.The Transfer Team HCSW will ensure patient safety is maintained and patient experience is positive by treating all patients, relatives and colleagues with respect, dignity, and courtesy in accordance with Trust values. Ensuring at all times you act within your sphere of competence.

Interviews for this position will be held in person ONLY. Remote interviews will not be available.Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.

Main duties of the job

• Escort patients safely to other departments within the hospital and be able to give a summary of care to the nurse in charge of the patient.
• Assist in preparing patients for transfer which includes personal hygiene, continence care and packing up belongings in conjunction with ward / department staff.
• Transfer patients with oxygen requirements following an assessment from registered nurses who will be responsible for disconnecting and reconnecting (administering) oxygen at both ends of the transfer.
• Transfer patient medication as required under the direction of ward staff who are responsible for checking the medication at both ends of the transfer.
• Provide appropriate equipment and aids as delegated by clinical staff, or in accordance with standard operating procedures and protocols.
• Listens to patients concerns, acts appropriately to patient requests, documenting actions and passes information or issues that they are unable to deal with to the nurse in charge.
• To be flexible and be able support any ward or department when required within the role of an HCSW.

You must be able to commit to our Full Time HCSW Academy for the first 4 weeks of your employment with our Trust. Please note our HCSW Academy takes place at our training site in Holgate, York. We are unable to provide travel options or reimburse travel costs for attendance at this.

About us

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Details Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7169590-HCSW-O

Job locations

Scarborough Hospital

Scalby Road

Scarborough

YO12 6QL

Job description Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at [e-mail]

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at [e-mail]

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification Educational Essential

• Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent).

Desirable

• Level 2/3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship.

Practical experience Desirable

• Experience in a health or social care setting.

Person Specification Educational Essential

• Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent).

Desirable

• Level 2/3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship.

Practical experience Desirable

• Experience in a health or social care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Scalby Road

Scarborough

YO12 6QL

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Scarborough Hospital

Scalby Road

Scarborough

YO12 6QL

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)