Healthcare Support Worker - Specialist Children's Services

NHS Scotland; Alexandria; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

27 days annual leave and public hols

NHS Pension Scheme

Cycle to Work Scheme

Study bursaries / learning development

Flexible pay enhancements for holidays

NHS discounts

Counselling and wellbeing support

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Health Care Support Worker to assist the Specialist Community Paediatric Team in delivering person-centred care to children, young people and families across West Dunbartonshire. You will work within a multidisciplinary team, supporting home visits, clinics and school sessions to enable safe, accessible community nursing.

The role requires SVQ Level 3 in Healthcare or equivalent, ability to work with families, and good communication.

Qualifications

• SVQ Level 3 in Healthcare or equivalent experience.
• Ability to work effectively with children, young people and families.
• Ability to work within a multidisciplinary team.
• Ability to work independently with minimal supervision.
• Good written and verbal communication skills.
• Basic computing and IT skills.
• Current driving licence and access to a vehicle for work.

Responsibilities

• Support Community Children's Nursing Service across the community.
• Assist in clinics and home visits, including school-based settings.
• Promote health and wellbeing and accurately report patient information.
• Signpost families to appropriate services per care plans.
• Possibly carry out delegated clinical tasks including venepuncture.

Skills

Team collaboration

Communication skills

Independent working

IT literacy

Driving licence

Education

SVQ Level 3 in Healthcare or equivalent

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

The Health Care Support Worker will support the Specialist Community Paediatric Team (SCPT) Nursing Service in delivering high-quality, person-centred care to children, young people and families across West Dunbartonshire. Working as part of a multidisciplinary team, the post holder will contribute to a safe, accessible and effective community nursing service by supporting children and young people with a range of health needs in home, school, clinic and community settings.

The role involves assisting with clinical interventions, health promotion activities, home visits and outpatient clinics, while working closely with families, education providers and partner agencies to support positive health and wellbeing outcomes.

The post holder will also contribute to the delivery of integrated health and social care services by maintaining accurate records, communicating effectively with the wider team and ensuring children, young people and families are supported to access appropriate services and resources.

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern

Permanent Role

Acorn Centre, Vale of Leven Hospital

36 Hours Per Week - 9am - 5pm (4 Days per week), 9am - 3.30pm (1 Day per week) Service is Monday to Friday

Key Responsibilities

The Health Care Support Worker will support the Community Children’s Nursing Service in delivering an accessible, safe, person-centred and effective service to children, young people and families within the community. Working under the supervision of the Community Children’s Nursing Team, the post holder will provide support across a range of community paediatric nursing pathways, including Community Children’s Nursing Home Services, Additional Support for Learning (ASL) services within Kilpatrick and Riverside Schools, Health for All, and Disability Nursing Teams. Duties include supporting clinics within the Acorn Paediatric Community and Acute Service, assisting at the Trisomy 21 (Down’s Syndrome) Clinic and school-based immunisation clinics, supporting sleep hygiene assessments and reviews, undertaking home visits, and carrying out delegated clinical tasks including venepuncture. The role also involves promoting health and wellbeing, accurately reporting patient-related information to the nursing team, and signposting children, young people and families to appropriate services in line with identified care plans.

Knowledge, training, qualifications and/or experience required to do the job

• SVQ Level 3 in Healthcare, or equivalent experience.
• Ability to work effectively with children, young people and families.
• Ability to work collaboratively as part of a multidisciplinary team.
• Ability to work independently and without direct supervision.
• Good written and verbal communication skills.
• Basic computing and IT skills.
• Current driving licence and access to a vehicle for work purposes.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

This post may require a satisfactory PVG Scheme record check.

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NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.