Healthcare Support Worker - medical and surgical specialties

TN United Kingdom; Royal Tunbridge Wells; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established healthcare provider is seeking dedicated Healthcare Support Workers to join their dynamic team. This role is vital in delivering frontline patient care, where you will assist with essential tasks, monitor vital signs, and support the clinical team. With opportunities for professional development and career progression, you will be part of a supportive and inclusive environment that values high-quality care. If you are passionate about making a difference in patients' lives and eager to build a rewarding career in healthcare, this is the perfect opportunity for you.

Benefits

At least 27 days of annual leave

Membership in the NHS Pension Scheme

Blue Light card eligibility

Professional development opportunities

Qualifications

• Committed to delivering high-quality patient care.
• Experience in a caring environment, either in health or social services.

Responsibilities

• Assisting with essential patient care, ensuring comfort and dignity.
• Monitoring and recording vital signs.
• Supporting the wider clinical team in delivering high standards of care.

Skills

Patient Care

Communication Skills

Interpersonal Skills

Basic ICT Skills

Education

Nationally Approved Care Certificate

NVQ/Diploma Level 3 in Healthcare

Functional Skills English and Maths Level 2

Job description

Social network you want to login/join with:

Healthcare Support Worker - medical and surgical specialties, Royal Tunbridge Wells

col-narrow-left

Client:

Maidstone and Tunbridge Wells NHS Trust

Location:

Royal Tunbridge Wells, United Kingdom

Job Category:

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

c1457639db74

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Job overview

Maidstone and Tunbridge Wells NHS Trust is pleased to announce exciting opportunities for individuals to join our dedicated nursing teams as Healthcare Support Workers (HCSWs).

Who We Are Looking For

We welcome applications from individuals who:

• Are committed to delivering high-quality patient care
• Have some healthcare experience and wish to develop their career within the NHS

Care Certificate Requirement

Applicants who hold a Nationally Approved Care Certificate may join at Band 3. Those without a Care Certificate will initially join at Band 2 and will be required to complete the certificate within six months.

Please Note

• We are not currently recruiting for Paediatric or Midwifery services.
• This is a face-to-face event
• Walk-in applications will not be accepted on the day.
• We are unable to offer certificates of sponsorship for Band 2 Healthcare Assistant/Support Worker roles, as they do not meet the UK Visas and Immigration criteria.

Main duties of the job

Healthcare Support Workers play a vital role in delivering frontline patient care. Key responsibilities include:

• Assisting with essential patient care, ensuring comfort and dignity
• Monitoring and recording vital signs
• Providing urinary catheter care and specimen collection
• Supporting the wider clinical team in delivering high standards of care

This role provides an excellent foundation for those aspiring to progress into Registered Nursing, Nursing Associate, or Allied Health Professional roles within the NHS.

Why Join Us?

• Be part of a supportive, inclusive, and diverse team that upholds the Trust’s core PRIDE values.
• Benefit from professional development opportunities and career progression pathways.
• Gain hands-on experience in a dynamic healthcare environment.
• [Hear directly from our team in this video.](HCSW recruitment MTW - YouTube)

Application Guidance

To apply, please ensure your supporting statement includes:

·Your understanding of the importance of Healthcare Support Workers in delivering patient care

·The personal qualities and skills you bring to the role

·A full employment and education history

If you are committed to delivering high-quality care and are eager to build a career in healthcare, we encourage you to apply and become part of our dedicated team.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme , with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below

Detailed job description and main responsibilities

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Following your corporate induction you will be expected to attend the Trust’s Clinical Induction Programme for Healthcare Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead ifyou have any issues: ), lasts for two weeks and will involve travelling to both Trust sites. The programme includes two supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based andrun from 9am to 5pm

Please note, we are currently unable to offer a certificate of sponsorship for Band 2 healthcare support worker roles as they do not meet the UK Visas and Immigration criteria.

Please find below a link to the government website for eligibility criteria:

Person specification

Qualifications

• Nationally approved Care Certificate (completed in the healthcare setting)
• Hold an NVQ/ Diploma level 3 in Healthcare/ or level 3 Healthcare Support Worker apprenticeship or equivalent experience
• •Functional skills English and maths level 2 or GCSE English and maths grades A*/9 – C/4

Experience

• Experience of dealing with the public
• •Experience of working in a caring environment, either in health, social or voluntary services

Skil

• Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
• Can understand and communicate factual information accurately.
• Good interpersonal skills
• Basic information and communications technology (ICT) skills
• Able to deal with the public in person and on the telephone
• Able to support and reassure patients and their families/carers
• Able to follow instructions and complete assigned tasks
• •Able to deliver patient care under the indirect supervision of the Registered Nurse
• Can demonstrate practical skills to others