Healthcare Support Worker | Central and North West London NHS Foundation Trust

CNWL NHS Foundation Trust; Milton Keynes; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Internal staff bank

Driving pool car access

Job summary

CNWL NHS Foundation Trust in Milton Keynes is seeking a Healthcare Support Worker to join the multi-disciplinary team at Topas Older People’s Assessment Service/Acute Adult Services. You will support patients with acute mental health needs in practical and recovery-focused ways, across hospital, community, or home settings.

Experience in mental health is desirable but not essential. You must be prepared to rotate shifts including early, late and night shifts, hold a valid UK driving licence and

Qualifications

• Experience in mental health is desirable but not essential.
• Willing/ability to drive ward pool car to support patient activities, appointments and community access.

Responsibilities

• Participate directly in the delivery of care to a group of patients as delegated by the nurse in charge.
• Assist patients with daily living skills such as personal hygiene and diet.
• Observe and report changes in patient condition to the nurse in charge.
• Record progress and presentation of allocated patients; ensure this is validated by a nurse.
• Support group therapies or activities under supervision of a nurse or occupational therapist.
• Carry out escort duties to other departments and drive unit vehicle if licensed.

Skills

Driving licence

Patient care

Communication

Job description

Healthcare Support Worker | Central and North West London NHS Foundation Trust

Company:

Company: CNWL NHS Foundation Trust

AN EXCEPTIONAL PLACE TO WORK AND AN EXCEPTIONAL REWARD PACKAGE TO MATCH

JOIN OUR DEDICATED TEAM AT TOPAS OUR OLDER PEOPLES ASSESSMENT SERVICE/ACUTE ADULT SERVICES

We are currently looking to recruit multiple highly motivated Healthcare Support Worker to join our expanding multi disciplinary team following investment and recent promotions.

In your role as a Healthcare Support Worker, you will be actively engaging people in Milton Keynes with acute mental health problems in practical and recovery focused support.

We offer scope for personal and professional development within a friendly and supported environment. Experience in mental health is desirable but not essential.

You will need to be prepared to work rotational shift patterns to include early, late and night shifts as these are integral to this post.

Appointees are also signed up to our internal bank which offers competitive rates and weekly pay.

A valid UK driving licence and willingness/ability to drive the ward pool car to support patient activities, appointments, and community access are essential requirements for this role.

Visits to the unit are encouraged.

*Please note that the use of AI is monitored and if used in your application must be declared*

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.

We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we are hoping to find our future leaders and well support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.

• Participate directly in the delivery of care to a group of patients as delegated by the nurse in charge.
• Assist patients with daily living skills, e.g. personal hygiene, dietary needs, fluid intake etc.
• Participate in the observation of patients as indicated in the observation and seclusion policy.
• Report verbally to the nurse in charge any changes of behaviour, mental state, physical state and the general wellbeing of patients within the ward environment. Use own initiative to provide a safe environment
• Record electronically or in writing as required the progress and presentation of allocated patients during a span of duty. Responsible for ensuring this activity is validated by a qualified nurse.
• Participate as required in group therapies or activities under the supervision of a qualified nurse or occupational therapist. Organise low key activities to meet identified patient need.
• Carry out escort duties to other departments and areas as indicated by the nurse in charge. Driving unit vehicle where application form indicates licence is held.
• Carry out other appropriate duties within personal capabilities, as specified by a senior e.g. recording temperature, pulse and respirations.
• Demonstrate the ability to organise and prioritise duties based on individuals presentation
• To have an awareness of local Mental Health Service Provisions

This advert closes on Wednesday 7 Oct 2026