Healthcare Support Worker - C6W - INTERNAL

Aneurin Bevan University Health Board; Newport; On-site; GBP 21,000 - 27,000; Full time

Job summary

Aneurin Bevan University Health Board is seeking a dedicated healthcare support worker to join the team on the C6W RGH ward. The role focuses on direct patient care in a busy adult inpatient environment, with opportunities to develop clinical skills under experienced colleagues.

You will support Band 5 nurses and Band 3 HCWs, provide compassionate care to patients and families, and work within clear protocols under supervision to ensure high standards of care.

Qualifications

• Experience in a health or social care setting providing direct patient care.
• Ability to work as part of a multidisciplinary team.
• Good communication and compassionate interpersonal skills.

Responsibilities

• Provide direct patient care under supervision within an Adult Inpatient department.
• Support and advise patients and families as required.
• Work within clinical protocols and report to a registered nurse.

Skills

Patient care

Teamwork

Communication

Education

Level 3 Qualification in a Health Care related subject

Job description

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email [e-mail]

We reserve the right to close this vacancy at any time.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD

We are looking for a dedicated, motivated healthcare support worker to join the team on C6W RGH . The unit is a busy with acute patient care and there will be opportunities to develop your skills.

We are looking for a caring and dedicated individual who would be willing to train and develop within our high standards. This is a challenging busy environment that can also be highly rewarding.

To be eligible for this role please see the Person specification for more details. You should provide evidence of equivalent experience and evidence work-based competency demonstrating theoretical knowledge and the ability to undertake clinical care duties relevant for the role which is gained through experience and work-based training/short courses.

Main duties of the job

You will also be expected to demonstrate a high level of nursing assessment and clinical care skills by supporting Band 5 nurses and other Band 3 HCSW’s. In addition you will be required to provide support and advice to patients and their families/carers. NVQ Level 3 essential.

The post holder will work as part of a team that provides health care services to patients within an Adult Inpatient department/ward, focusing on the direct needs of service users undergoing healthcare treatments.

The post holder is expected to work within clinical competencies with supporting base knowledge. You will be expected to work within defined protocols, adhering to the Code of Conduct for Healthcare Support Workers in Wales under the direction and close supervision of and reporting to a registered nurse.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Experience

Essential criteria

• Working within a relevant health or social care environment providing direct patient care

Desirable criteria

• Experience of working with patient groups relevant to area of practice

Qualifications

• Level 3 Qualification in a Health Care related subject


• Equivalent experience and can evidence work based competency demonstrating theoretical knowledge