Healthcare Support Worker -B2-B3 Link grade Centralised - Banbury

OUH; Banbury; Hybride; GBP 25 000 - 27 000; Plein temps

Résumé du poste

Oxford University Hospitals NHS Foundation Trust in Banbury is recruitingHealthcare Support Worker at NHS AfC Band 2-3 to join Horton General Hospital. The role offers full-time hours (37.5 per week) with progression from Band 2 to Band 3 on competency.

Centralised recruitment across OUH enables applying once for multiple roles. This advert describes duties including personal care, assisting clinical staff, and contributing to a safe, compassionate patient environment.

Qualifications

• Full training provided; no previous experience required.
• Must be able to provide personal care and support patients.
• Demonstrate compassion, respect and teamwork.

Responsabilités

• Provide personal care for patients, including washing, dressing, toileting and assisting with mobilising and feeding.
• Assist registered staff to deliver high-quality care with compassion and sensitivity.
• Support patients to maintain privacy, dignity and comfort in the ward.
• Assist with delivery of planned healthcare under supervision of nurses.
• Maintain a safe, clean environment for patients and staff.

Description du poste

Healthcare Support Worker -B2-B3 Link grade Centralised - Banbury

NHS AfC: Band 2 - Band 3 Link Grade

Main area Nursing Grade NHS AfC: Band 2 - Band 3 Link Grade Contract SHIFTS/LONGDAYS, this advert is recruiting for permanent and fixed term cover positions Hours Full time - 37.5 hours per week Job ref 321-MRC-8055337-B2

Site Juniper Ward Horton General Hospital Town Banbury Salary £25,272 - £27,476 Per Annum / Pro Rata Salary period Yearly Closing 03/11/2026 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values

Job overview

Please note that we cannot provide sponsorship for this post.

Healthcare Support Worker (previously known as Nursing Assistant)

#OneTeamOneOUH

We operate a centralised approach to our Healthcare Support Worker Recruitment. This means that as a candidate you only need to apply once but can be considered for multiple roles across our Trust.

Please note that this advert may close early depending on the volume of applications we receive.

We have multiple job opportunities available in the Horton Hospital at Oxford University Hospitals NHS Foundation Trust (OUH). This is a great time to join and be part of a team that is motivated and works together to deliver high-quality care to make a difference to the health and well-being of our patients.

We have full-time opportunities for both experienced and aspiring Health Care Support Workers (HCSW), to work in safe and supportive environments under the guidance of healthcare professionals. We are looking for enthusiastic, compassionate, and hard-working individuals to join our teams in the Horton Hospital.

This is a linked grade role with the opportunity to progress from B2 to B3 on completion of required competency framework

Main duties of the job

Full training is provided, no previous experience as a Nursing Assistant / Healthcare Support work is required.

As the Healthcare Support Worker you will:

• Provide personal care for our patients, including washing, dressing, toileting and assisting with mobilising and feeding


• Assist registered members of staff to deliver a high standard of care to patients in the ward/clinical area demonstrating compassion, kindness, and sensitivity.


• Be able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork.


• Work as part of the team, under the supervision of trained nurses, assisting with delivery of planned health care, to meet physical, psychological, and social needs of the patients.


• Maintain a safe, clean, and comfortable environment for patients, staff and visitors.


• Shows pride in the quality of care they provide for patients and learning from successes and setbacks


• Evidence commitment to the Oxford University Hospitals vision and values

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

Detailed job description and main responsibilities

Please refer to the full job and person specification for full details. The healthcare support worker will be expected to undertake the following duties under the supervision of a registered practitioner:

• Assist all patients with their personal care needs, empowering patients or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times.


• Perform clinical observations (following appropriate assessment of proficiency and under the direction of a registered practitioner where agreed.) and accurately record using agreed electronic national early warning signals such as SEND and report and elevate any concerns appropriately by reporting to the registered practitioner immediately.


• Prepare patients, families/carers and the environment for clinical activities supporting patients and their families/carers and preparing specific equipment as necessary.


• Participate in the initial assessment of patients’ needs, under the direct supervision of a registered practitioner.


• Observe and report the patient’s condition to a registered practitioner as required.


• Monitor closely patients having undergone a clinical activity ensuring their safety and wellbeing and reporting to a registered practitioner as required.


• Assess and monitor the patient’s skin integrity and report and document immediately any changes or concerns in their condition.


• Assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. In order to avoid malnutrition, ensure an age appropriate nutritional assessment is undertaken (e.g. MUST). All food, nutritional supplements and fluid intake to be recorded accurately as required.


• Actively encourage all patients, families/carers to share the responsibility for the maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan.


• Assist patients to mobilise safely, taking account of development/physical needs using equipment and techniques as prescribed and recorded in the plan of care contributing to the falls and moving and handling risk assessment. Undertake patient transfer and escort duties between departments as appropriate and as per policy.


• Recognise when a patient’s condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy.


• Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs.


• Assist as appropriate in the support of families/carers of patients receiving end of life care.


• Assist with the collection of specimens as requested such as mid-stream urine, stool, sputum, urine analysis and hospital acquired infections ensuring accurate labelling and transportation as per trust policy and in accordance with the training provided.

Communication

• Contribute during handover process to ensure continuity of care and to accurately feedback to a registered practitioner the care given to patients during the shift and of any changes in the patient’s condition.


• Communicate effectively with members of the multidisciplinary team, patients and carers, using all methods of communication. Where there are barriers to understanding, arrange access to information, support and other services to aid effective communication.


• Greet all patients and visitors to the department with courtesy and respect, being mindful of age specific body language and tone of voice, demonstrate sensitivity and empathy.


• Help patients, families/carers and visitors orientate themselves to their surroundings when admitted to the ward/department providing written and verbal information as required.


• Answer telephone calls (and bleeps) appropriately and efficiently, accurately relaying messages to both colleagues and patients using SBARR as appropriate.


• Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Ensure information is accurate and securely maintained.


• Apply the principles of information governance and patient confidentiality to all aspects of your role.


• Obtain age/capacity appropriate consent from the patient/family or carer/guardian before any clinical intervention is undertaken; where this is not given, report this to a registered practitioner.


• Participate in discussions about ward and departmental issues at ward/departmental meetings.


• In instances when a patient/family, carer or visitor feels the need to raise concerns or complain seek support from a registered practitioner.


• Maintain professional boundaries and working relationships with patients and colleagues.


• Ensure patients, families and carers are kept informed of delays with their treatment, investigations and clinic times as required when known.

Person specification

Sexual Safety Charter: In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit tothe ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

Vacancy Closures: Please note, this vacancy may close early if a high volume of applications are received.

Visa and Immigration: Oxford University Hospitals NHS Foundation Trust is able to offer Certificates of Sponsorship for all eligible roles for a Skilled Worker Visa without exception, provided the role meets the minimum salary and skill level criteria set by the Home Office (UKVI). All eligible candidates will be considered with equal consideration at all stages of the application and recruitment process. Skilled worker: Health and Care Visa | NHS Employers / Work in the UK - GOV.UK

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.

Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.

To note: Applicants must write their own applications. If AI tools are used, the application may be rejected as this document is crucial for assessment. This does not prevent you from seeking support via AI with applications for the purposes of any disability and/or long-term health conditions.

When using AI to help write your application, it is important to personalise it, especially your supporting statement. While AI can simplify the process, it will not fully understand the job's requirements and/or be able to showcase your skills, knowledge, and experience. Write your statement to show why you are interested in the role and how you would be a valued member of the team/OUH employee.

No unsolicited recruitment agency telephone calls or emails.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Band 5 NurseandBand 2 Healthcare Support Workerrecruitment iscentralised, meaning when you apply you will be considered fora number of rolesacross the Trust. If you have any questions please email: [e-mail] .

Vacancies with our PFI partners

Domestic / catering / porteringservices at theJohn Radcliffe Hospitalare provided byMitie.

Domestic / catering / portering / maintenance engineerservices at theChurchill HospitalandNuffield Orthopaedic Centreare provided byG4S.

Maintenance engineer services at the John Radcliffe Hospital is provided by Equans.

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Sophisticated frauds, involving grooming of targeted individuals, shows the fake recruiter asking the unsuspecting job seeker to take part in a fake job interview, either over the phone or via WhatsApp, and also sending fraudulent follow-up correspondence offering job positions. Any communication about jobs at Oxford University Hospitals will come from 'Trac', or via an ouh.nhs.uk email address.

All meetings and interviews will be scheduled on Microsoft Teams from a verified OUH email account. If you have any doubts about any correspondence around recruitment, please contact us.

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