Healthcare Support Worker/Admin Support

TN United Kingdom; Galashiels; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dedicated team within the NHS, where you will play a vital role in managing reception duties and supporting patient care. This part-time position offers a unique opportunity to work in a supportive environment, contributing to sexual health services while ensuring patient confidentiality and quality care. If you are enthusiastic, motivated, and possess a full UK driving license, this role is perfect for you. Be part of a team that values compassion, respect, and teamwork, and make a meaningful impact in your community.

Qualifications

• Must hold a full UK driving license and have access to a personal vehicle.
• Interest in sexual health and contraception is crucial.

Responsibilities

• Manage reception duties including answering phones and scheduling appointments.
• Assist nursing and medical staff during procedures and maintain patient confidentiality.

Skills

Patient confidentiality

Reception management

Scheduling appointments

Communication skills

Education

Full UK driving license

Job description

Job Description

OUR VALUES IN ACTION

• Care and Compassion
• Quality and Teamwork
• Dignity and Respect
• Openness, honesty and responsibility

We currently have a 28-hour Band 3 vacancy within Borders Sexual Health services.

We are seeking a motivated, enthusiastic individual to join our team.

The post holder will work from our main base within Galashiels Health Centre and across other NHS Borders sites where peripheral clinics are held. Responsibilities include managing reception duties such as answering phones, scheduling appointments, greeting and checking in patients, and preparing clinical letters and referrals. The role also involves assisting nursing and medical staff during procedures, supporting patient confidentiality, cleaning clinical rooms and equipment, and managing stock supplies.

We are a small, supportive team offering fortnightly educational sessions.

Applicants must hold a full UK driving license and have access to a personal vehicle, as daily travel is essential. An interest in sexual health and contraception, along with respect for patient confidentiality, is crucial.

For further information or to arrange an informal chat, please contact:

***PLEASE NOTE: We cannot accept late applications. Ensure your application is submitted early.***

*Please note: The salary is pro-rata for this part-time position.*

NHS Scotland is committed to promoting equality and diversity and eliminating discrimination. We welcome applications from all sections of society to ensure our workforce is representative and inclusive.