Healthcare Support Worker

Cygnet Group; Taunton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Career progression

Apprenticeship scheme

Health plan

Pension scheme

NHS discount

Cycle to Work

Job summary

Cygnet Hospital Kewstoke is hiring a Care & Support Worker to join our local team. You will support service users with daily needs, wellbeing and recovery, collaborating with nurses and therapists to provide consistent, compassionate care in a safe environment.

The role involves a mix of day and night shifts on 12-hour patterns, with a pay rate of £13.45 per hour. This is a local, community-focused position near Weston-super-Mare in North Somerset.

Qualifications

• Compassionate and patient with good communication skills.
• Experience in care or healthcare is helpful but values and attitude matter most.

Responsibilities

• Provide day-to-day support and emotional well-being to service users.
• Work with nurses, therapists and clinical teams to ensure safe, compassionate care.
• Maintain a safe, clean and therapeutic environment and support safeguarding practices.

Skills

Compassionate

Communication

Team player

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a difference in your local community

Helping others improve and turn their lives around is one of the most rewarding things you can do. At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

We are looking for a confident, compassionate and committed Care & Support Worker to join our team at Cygnet Hospital Kewstoke, located on Beach Road in the coastal village of Kewstoke, near Weston-super-Mare.

This is more than just a care job. It is an opportunity to be part of a local team making a positive difference in people's lives, supporting recovery, promoting independence and helping to build trust with the wider Kewstoke and Weston-super-Mare community.

If you are looking for a rewarding Care & Support Worker job in Kewstoke, a mental health support worker role near Weston-super-Mare, or a career in health and social care where you can genuinely make an impact, we would love to hear from you.

About Cygnet Hospital Kewstoke

Cygnet Hospital Kewstoke provides care and support for men and women with mental health needs, including emergency admissions, rehabilitation pathways and specialist support for individuals with complex mental health presentations.

Set within more than 16 acres of landscaped grounds and overlooking the Bristol Channel, our peaceful beachside location helps us provide a calm, therapeutic and recovery-focused environment. The hospital offers a broad range of therapies including CBT, Schema Therapy, EMDR and DBT, supporting service users to build confidence, develop coping strategies and work towards their personal goals.

As part of our team, you will play an important role in delivering safe, respectful and person-centred care every day.

A local role with real purpose

We know how important Cygnet Hospital Kewstoke is to the local area. We want to continue building strong, positive relationships with the community by being a responsible local employer, providing high-quality care and supporting people to recover in a safe and therapeutic environment.

By joining us as a Care & Support Worker in Kewstoke, you will help us:

• Deliver compassionate care that makes a real difference
• Support people through some of the most difficult times in their lives
• Promote dignity, independence and hope
• Contribute to a safer, more supportive therapeutic environment
• Be part of a team that local people can feel proud of

About the Role

This role involves working 12-hour shifts, with a mixture of day and night shifts.

Salary: £13.45 per hour.

As a Care & Support Worker, you will support service users with their day-to-day needs, emotional wellbeing and recovery journey. You will work closely with nurses, therapists and wider clinical teams to provide consistent, compassionate and safe support.

Your day-to-day responsibilities will include:

• Offering enhanced care using a flexible and person-centred approach
• Providing physical and emotional support to people in our care
• Building positive, professional and trusting relationships with service users
• Learning about each individual's needs and supporting them in the most appropriate way
• Assisting with medical, welfare andpersonal support needs
• Reporting on medical and welfare needs as required
• Supporting safeguarding practices and maintaining professional boundaries
• Helping to maintain a safe, clean and therapeutic environment
• Encouraging independence, confidence and positive daily routines
• Working as part of a supportive multidisciplinary team

You are...

We are looking for people who care deeply about making a difference.

• Genuinely driven to improve people’s lives
• Compassionate, patient and respectful
• Confident working in a mental health care environment
• An excellent communicator
• A good team player
• Sensitive and intuitive in your approach
• Reliable, resilient and willing to learn
• Passionate about empowering people and supporting independence

Previous experience in care, mental health, support work or healthcare can be helpful, but your values, attitude and commitment to outstanding care are just as important.

Why Cygnet?

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. You will be joining a team where your work matters and where you will be supported to develop.

• Excellent career prospects
• Opportunities for further learning through our apprenticeship scheme
• Expert supervision and support
• Employee referral scheme
• Free Health Cash Plan
• 24-hour free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and insurance support
• Pension scheme
• Employee NHS discount savings
• Cycle to Work scheme
• Smart Health Toolkit, including fitness programmes, nutrition consultation and health checks

Frequently Asked Questions

Where is Cygnet Hospital Kewstoke located?

Cygnet Hospital Kewstoke is located on Beach Road in Kewstoke, just outside Weston-super-Mare in North Somerset, overlooking the Bristol Channel.

What type of role is this?

This is a Care & Support Worker role in a mental health hospital, supporting people with emotional, physical and welfare needs as part of their recovery journey.

What shifts will I work?

You will work 12-hour shifts, with a mixture of days and nights.

How much does the role pay?

The role pays £13.45 per hour.

Is this role suitable for someone local to Kewstoke or Weston-super-Mare?

Yes. This is a great opportunity for someone from Kewstoke, Sand Bay, Worle, Weston-super-Mare, North Somerset or the surrounding area who wants a meaningful local role in health and social care.

Is sponsorship available?

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for this role.

Ready to make a positive difference?