Healthcare Support Worker

Oxford University Hospitals NHS Foundation Trust; Oxford; Hybrid; GBP 21,000 - 24,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is recruiting Healthcare Support Workers to join Theatres and Inpatient wards. We offer onboarding, Care Certificate, local competencies and progression.

Successful candidates will be appointed Band 2 or Band 3 based on qualifications and interview, with a 6 month probation. Applicants should be motivated, compassionate, and able to work in a team under supervision of nurses.

Qualifications

• Care Certificate is required or provided during onboarding.
• Ability to provide personal care with dignity.
• Willingness to participate in Trust onboarding programme.

Responsibilities

• Provide personal care for patients, including washing, dressing, and feeding.
• Support registered staff to deliver compassionate, high-quality care.
• Work with theatre and ward teams to meet physical, psychological and social needs.
• Maintain a safe, clean environment and assist with mobility.
• Assist with perioperative activities and decontamination of equipment.

Skills

Empathy

Teamwork

Patient care

Communication

Education

Care Certificate

Job description

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel .

Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visitwww.ouh.nhs.uk/about/vision-and-values

Job overview

We have great opportunity for Healthcare Support Workers (HCSW) to join our teams in Theatres and Inpatient ward areas.

We are looking for Individuals who are motivated, passionate about healthcare, and want to deliver care with empathy, supporting patients and their families.

Whether you are new to healthcare or an experienced Healthcare Support Worker, we have a clear onboarding framework to support you to settle into your new role, complete the Care Certificate via our HCSW onboarding programme, local competencies, and development to support your growth and progression.

Our current focus is to recruit to areas that include

• Theatres: working in recovery, anaesthetic and scrub areas
• Day Surgery Unit
• Medical Wards
• Sobell House (End of life care)

Successful candidates will be appointed at either Band 2 or Band 3, based on their qualifications, experience, and interview performance. Candidates appointed to a linked Band 2/3 role must successfully complete the HCSW Onboarding Programme, Trust probation, Care Certificate, local competency assessments, and obtain manager approval before progression to Band 3 can be considered.

This post doesnotqualify for visa Sponsorship.

We reserve the right to close this vacancy early once sufficient applications are received.

Main duties of the job

As the Healthcare Support Worker you will:

• Provide personal care for our patients, including washing, dressing, toileting and assisting with mobilising and feeding
• Assist registered members of staff to deliver a high standard of care to patients in the ward/clinical area demonstrating compassion, kindness, and sensitivity.
• Be able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork.
• Work as part of the team, under the supervision of trained nurses, assisting with delivery of planned health care, to meet physical, psychological, and social needs of the patients.
• Maintain a safe, clean, and comfortable environment for patients, staff and visitors.
• In Theatre Areas
• Provision of a dignified and safe perioperative environment for patients, colleagues and visitors
• Contribution to and participation in the team work of the combined medical, surgical and allied health professional team
• To transport conscious & unconscious patients between all acute care areas, including radiology, wards and operating theatres always ensuring their safety and dignity.
• To participate as a member of the operating theatre team, assisting in providing a safe and clean environment to receive patients during the perioperative episode.
• To be responsible for the decontamination / disinfection of reusable medical devices and medical equipment.

Working for our organisation

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel .

Detailed job description and main responsibilities

• Ensuring all areas within the suite are clean, tidy and that adequate stock levels are maintained.
• Cleaning, preparation and positioning of theatre equipment, furniture and operating lights according to theatre schedules and local policy.
• Checking, connecting, preparing and providing equipment and supplies to registered theatre personnel during patient’s peri-operative stay.
• Supporting registered theatre personnel by opening packs in a sterile fashion and manoeuvring equipment as required.
• Assisting with the moving and positioning of the conscious and unconscious patients in preparation for surgery and/or treatment, ensuring that any intravenous infusions, drains or catheters are appropriately positioned.
• Supporting and re-assuring patients during local anaesthetic procedures.
• Completing all relevant documentation including patient notes/EPR, Theatre registers and care plans.
• Remove clinical waste, linen and sharps within theatres and prepare for collection, being aware of local health and safety policies and procedures.
• Clean theatres, recovery and corridors as required daily, observing the Trust Infection Control Policy and take special precautions where required. Ensure changing rooms are kept tidy.
• Participate in additional weekly cleaning programme to ensure the required standards of cleanliness following infection control guidelines are maintained in the department.
• C lean and check theatre patient trolleys daily and between cases.
• Complete daily checks of transport and patient trolley Oxygen cylinders and replace as required.
• Maintain a stock of medical gas cylinders, returning empty cylinders to the store as agreed locally.
• If required maintain stocks Theatre Scrubs as required and ensure stocks are counted daily to facilitate reordering.
• Report immediately to a senior member of staff any incidents, accidents or complaints involving patients, staff or visitors, and take any necessary action as instructed.

Person specification

Interview

• Able to demonstrate the ability to put patients at the heart of what you do and recognising different needs by encouraging a spirit of support, integrity, respect and teamwork.
• Care Certificate

COVID-19: The COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment , we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information at Oxfordshire County Council Website where you can also find out more about how to access vaccination.

Nursing and Midwifery:For candidates applying from outside the UK: Please be advised that we work in partnership with Envertiz who will be managingyour recruitment therefore by applying you are consenting to us passing your contact details and application to Envertiz so they can manage your recruitment and on-boarding. If you do not consent to this, please do not apply.

Probation Period: This post is subject to a 6 month probationary period. If you currently hold a contract of employment with the Oxford University Hospitals, this will not apply. This statement does not apply to Medical staff or Executive Appointments.

Referencing: When providing employment reference details please provide correct work related email addresses so references can be sought promptly when we are looking to progress your application. Your first referee will need to be your line manager, supervisor or clinical lead from your current or most recent post or place of study. Please note that if you have previously worked for the Trust we will require a reference from your last Manager, this information is essential if your offer of employment is to be confirmed.

Next Steps: Please make sure that you read the job description and person specification, and that your supporting statement reflects this as your application will be judged against these criteria. Candidates selected for interview will be contacted after the short-listing process, usually within 2 weeks. (Please note that shortlisting times vary when applying for a Medical position within the Trust). The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.

No unsolicited recruitment agency telephone calls or emails.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Band 5 NurseandBand 2 Healthcare Support Workerrecruitment iscentralised, meaning when you apply you will be considered fora number of rolesacross the Trust. If you have any questions please email:[e-mail] .

Vacancies with our PFI partners

Domestic / catering / porteringservices at theJohn Radcliffe Hospitalare provided byMitie.

Domestic / catering / portering / maintenance engineerservices at theChurchill HospitalandNuffield Orthopaedic Centreare provided byG4S.

Maintenance engineer services at the John Radcliffe Hospital are provided by Equans.

All meetings and interviews will be scheduled on Microsoft Teams from a verified OUH email account. If you have any doubts about any correspondence around recruitment, please contact us

Departments and services

You can view our departments and services alphabetically. Some areas also have dedicated microsites, which are featured in the linked images below.

“Oxford University” is a registered trade mark of the University of Oxford, and is used with the University’s permission.