Healthcare Support Worker

NHS; Kidderminster; On-site; GBP 20,000 - 26,000; Full time

Job summary

A healthcare provider in Worcestershire is seeking a Healthcare Support Worker for the Day Surgery unit. Ideal candidates are motivated healthcare assistants with excellent communication skills, responsible for patient care. Duties include preparing the unit, assisting with patient care, and maintaining a clean environment. Applicants must hold qualifications in English and Maths, and NVQ in Health and Social Care. This role offers a chance to contribute to a dynamic healthcare team in a supportive environment.

Qualifications

• GCSE grade A to C in English and Maths required.
• NVQ level 2 in Health and Social Care qualification needed.
• Previous experience as a healthcare assistant preferred.

Responsibilities

• Prepare the unit at the start of the day and restock as necessary.
• Welcome patients and undertake essential observations.
• Assist trained nurses with patient admissions and post-operative care.
• Maintain a safe and clean clinical environment.
• Order and monitor stock items.
• Chaperone patients during examinations.
• Assess patients' wellbeing and seek support when needed.

Skills

Effective communication

Patient care

Team collaboration

Education

GCSE grade A to C in English and Maths

Qualified to NVQ level 2 in Health and Social Care

Qualified to NVQ level 3

Job description

Go back Worcestershire Acute Hospitals NHS Trust

Healthcare Support Worker

The closing date is 28 December 2025

An exciting opportunity is awaiting you if you are a highly motivated, enthusiastic healthcare assistant with excellent communication skills. We want you to join our team in our Day Surgery unit at Kidderminster Treatment centre. You will have the opportunity to be part of this service and our innovative ways of working as we grasp this opportunity to influence, shape and develop the changing face of our stand alone Day surgery unit.

The Surgical Day case unit provides Day case surgery, for a variety of specialities including general surgery, orthopaedics, gynaecology, ear nose and throat and urology.

The ability to communicate effectively with the patients and all members of the team is essential. You will be supported in this post by the unit manager and our exceptional team.

Main duties of the job

• Ensure the unit is adequately prepared at the start of the day and re-stocked as necessary, including cleaning ward areas and trolleys etc.
• To welcome patients onto the unit and undertake observations this includes temperature, pulse, respirations, blood pressure, oxygen saturation levels, weight, body mass index, urinalysis and blood sugars. Any variations must be reported immediately to trained staff to maintain patient safety.
• To assist trained nurse with patient admissions and to care for patients post operatively, providing diet and fluids and observations.
• To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection.
• To assist with the ordering and monitoring of stock items to ensure efficient use of department resources.
• To chaperone patients during physical examinations and procedures.
• To assess patients wellbeing and seek support if required from other healthcare professionals.

About us

Worcestershire Acute Hospitals NHS Trust is a largeacute and specialised hospital trust that provides a range of local acuteservices to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond.

The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centredcare. You could be one of them.

We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin oureveryday work and remain firmly at the heart of all we do.

• Being open and honest
• Ensuring people feel cared for
• Showing respect to everyone

We are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible workingwithin our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their salary. Please see link in SupportingInformation section for more details on DBS checks and costs.

Job responsibilities

An exciting opportunity isawaiting you if you are a highly motivated, enthusiastic healthcare assistantwith excellent communication skills. We want you to join our team in our DaySurgery unit at Kidderminster Treatment centre. You will have the opportunityto be part of this service and our innovative ways of working as we grasp thisopportunity to influence, shape and develop the changing face of our standalone Day surgery unit.

The Surgical Day case unitprovides Day case surgery, for a variety of specialities including generalsurgery, orthopaedics, gynaecology, ear nose and throat and urology.

The ability to communicateeffectively with the patients and all members of the team is essential. Youwill be supported in this post by the unit manager and our exceptional team.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2 in Health and Social Care
• Qualified to NVQ level 3

Experience

• Previous experience working as a healthcare assistant
• Experience of working in day surgery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust