Healthcare Support Worker

Royal Marsden; Greater London; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is seeking an enthusiastic Healthcare Support Worker to join Private Care Granard House 1 Ward on a 12-month fixed-term maternity cover. You will support nursing staff in delivering high-quality, patient-centred care to oncology and surgical patients in a fast-paced ward environment.

Applicants should have acute hospital experience; oncology or cancer services exposure is advantageous.

Qualifications

• Clinical skills such as phlebotomy.
• Ability to communicate effectively with patients and colleagues.
• Experience working in a healthcare setting is essential.
• Oncology/cancer services experience is advantageous.

Responsibilities

• Carry out nursing care for patients as drawn up with the shift co-ordinator.
• Demonstrate understanding of needs of patients with cancer and various treatments.
• Work with the nursing team to maintain a safe, clean, and pleasant environment for all patients.
• Undertake Care Certificate standards as part of duties.

Skills

Clinical skills

Interpersonal skills

Communication skills

Teamwork

Literacy & numeracy

Education

NVQ in Health and Social Care Level 2, working towards Level 3

Completed Care Certificate

Job description

Healthcare Support Worker (Band 3) Private Care Granard House 1 Ward Fixed-Term Contract (1 Year Maternity Cover)

We are seeking an enthusiastic, motivated and experienced Healthcare Support Worker to join our dedicated team on Private Care Granard House 1 Ward at The Royal Marsden NHS Foundation Trust.

This is a fixed-term position for 12 months to provide maternity cover and offers an excellent opportunity for an experienced healthcare professional to work within a specialist oncology and surgical ward environment. The successful candidate will support the delivery of high-quality patient-centred care to individuals undergoing complex cancer treatments and surgical procedures.

Working as part of a multidisciplinary team, you will assist registered nurses in providing safe, compassionate and effective care, ensuring patients receive the highest standards of support throughout their treatment journey. Previous experience in an acute hospital setting is essential, and experience within oncology, surgical care or cancer services would be advantageous.

The successful candidate will demonstrate excellent communication skills, a caring and professional attitude, and a commitment to delivering outstanding patient care in a fast-paced specialist environment.

Please refer to the standard Healthcare Support Worker (Band 3) Job Description for full details of the role and responsibilities.

Main duties of the job

To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.

To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities.

As an integral member of the nursing teamwork with team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

To undertake and practice the Care Certificate standards.

Monitoring and recording patients’ vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff. Assess

Measuring and recording patients’ height and weight.

Person specification

Education/Qualifications

• NVQ in Health and Social Care Level 2, working towards Level 3

Education/Qualifications

• Completed Care Certificate
• Demonstrable experience of working in a healthcare setting.
• Evidence of ongoing professional development

Experience

• Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position.
• Experience of working with computers (keyboard skills, data entry)
• Experience of working with oncology patients

Skills Abilities/knowledge

• Clinical skills (e.g. phlebotomy etc.)
• Evidence of effective interpersonal skills
• Evidence of good organisational skills
• Self-motivated to work under minimal supervision
• Ability to work as part of a team
• Good communication skills, written and verbal
• Patience and understanding of patient’s needs
• Ability to remain calm and demonstrate tact and diplomacy whilst under pressure
• Evidence of commitment to customer care initiatives
• Awareness of the importance of patient confidentiality
• Literacy and numeracy skills
• Awareness of health and safety at work (e.g. Manual Handling skills, Infection Control measures)
• Ability to use own initiative
• Understanding of working with patients who are critically and chronically ill

Other Requirements

• Flexibility to meet the needs of the service (e.g. shift work)
• Able to work on both sites and to be flexible to meet the needs of the role

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.