Healthcare Support Worker

NHS Scotland; Dunfermline; On-site; GBP 24,000 - 31,000; Part time

Job summary

NHS Scotland is recruiting a Healthcare Support Worker for the Outpatient Department at Queen Margaret Hospital. The role emphasizes strong communication, IT proficiency, and flexibility to work within a multidisciplinary team.

The successful candidate will assist in direct patient care, support safe outpatient services, and may develop additional competencies after induction and training. The post is 31 hours per week with shift patterns arranged to service needs.

Qualifications

• Excellent communication and interpersonal skills.
• Good IT competence.
• Ability to work flexibly within a multidisciplinary team.

Responsibilities

• Undertake delegated duties in support of direct patient care.
• Contribute to the safe and efficient delivery of outpatient services.
• Opportunities to develop additional competencies after induction and training.

Skills

Communication skills

IT competence

Teamwork

Job description

Applications are welcomed for the post of Healthcare Support Worker within the Outpatient Department at Queen Margaret Hospital.

The Outpatient Department provides a comprehensive range of services across multiple specialties and supports a busy and diverse clinical environment. We are seeking an individual who demonstrates excellent communication and interpersonal skills, good IT competence, and the ability to work flexibly and effectively within a multidisciplinary team. The ability to use initiative appropriately, alongside strong organisational, customer service, and problem-solving skills, is essential.

The successful candidate will undertake delegated duties in support of direct patient care and contribute to the safe and efficient delivery of outpatient services. You will be expected to maintain high standards of care in accordance with NHS policies and procedures. Following a period of supported induction and training, there will be opportunities to develop additional competencies relevant to the role.

This is a 31-hour post. Shift patterns will be arranged to meet the needs of the service.

The post is based at Queen Margaret Hospital; however, the successful applicant must demonstrate flexibility and willingness to work across both acute hospital sites as required.

For informal enquiries please contact Senior Charge Nurse Louise Jones or Charge Nurse Natalie Wright on 01383 623623 ext 24228.

AI tools like ChatGPT or Copilot can be great for planning and preparing your applicationbut your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Tip: Think of AI as a helper, not a substitute. We want to understand younot an AI tool.

A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.