Healthcare Support Worker

NHS Scotland

Brae

On-site

GBP 33,000 - 52,000

Full time

4 days ago
Be an early applicant
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

NHS Scotland's Urgent Care Assessment Team (UCAT) in Kirkcaldy is seeking a self-motivated nurse to support 24/7 emergency mental health responses for around 375,000 people. You will perform trauma-informed care, liaise with other services, record assessments, and provide one-to-one support under supervision.

A PVG check is required; you must have the right to work in the UK; travel to other localities may be involved; for enquiries contact Louisa Thomson at louisa.thomson@nhs.scot.

Responsibilities

  • Assist with trauma-informed care including management of distress and disturbed behaviour.
  • Liaise with and coordinate other services and report changes in patient presentation to registered nurse colleagues.
  • Provide one-to-one care and support under supervision including observation and/or escorting patients.
  • Assist with administration, record keeping, stock ordering and deployment to other clinical areas as required.

Job description

An exciting opportunity has arisen for a self-motivated and enthusiastic individual to join our UCAT team where you will be integral to ensuring safe and effective delivery of care.

Our UCAT team operates a 24/7 day service and is responsible for providing same day/emergency mental health responses to circa 375,000 population of Fife. You will be a key member of our UCAT team, adopting a pro-active, therapeutic, person-centred approach to care delivery. You will work alongside registered nurses and other members of the wider team in providing care and support to people who experience a range of mental health difficulties which may impact on their wellbeing, safety and day to day functioning. Referrals are received from various sources including Victoria Hospital’s Emergency Department (ED), Primary Care as well as referrals from both internal and external agencies. The post holder will be responsible for recording all appointments via electronic systems and sending information to primary care regarding assessment outcomes. As part of the UCAT team, duties may include: assisting with the provision of trauma informed care including the management of distress and disturbed behaviour; liaising with and co-ordinating other services; reporting any changes in patient presentation to registered nurse colleagues; provide one to one care and support under supervision including observation and/or escorting patients; support administration and record keeping; ordering department stock and supplies and participating in the wider service activities as required including deployment to support other clinical areas where necessary. These tasks will be delivered either supervised or unsupervised with guidance from a registered nurse. This post holder will also be responsible for effectively carrying out assigned duties to contribute to the effective running, safety and security of the designated clinical area. This role will be based in Kirkcaldy but may involve travel to other localities.

Mental Health Services are committed to individual development through the provision of protected learning time and opportunities for professional and personal development, reviewed through the TURAS appraisal system.

For informal enquires Please contact Louisa Thomson, Advanced Clinical Nurse Specialist, Urgent Care Assessment Team, Whyteman’s Brae Hospital – Louisa.thomson@nhs.scot or Lynne Black, Lead Nurse - lynne.black@nhs.scot

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

Urgent Care Assessment Team Staff Nurse
Urgent Care Assessment Team Staff Nurse

NHS Scotland • Kirkcaldy

On-site
GBP 29,000 - 35,000
Urgent Care Assessment Team Staff Nurse
Urgent Care Assessment Team Staff Nurse

NHS Scotland • Brae

On-site
GBP 27,000 - 35,000
258325 (KMc) Community Mental Health Nurse
258325 (KMc) Community Mental Health Nurse

NHS Scotland • City of Edinburgh

On-site
GBP 31,000 - 45,000
258185 (MG) Domestic Assistant
258185 (MG) Domestic Assistant

NHS National Services Scotland • Musselburgh

On-site
GBP 9,000 - 11,000
255449 R1 Domestic Supervisor
255449 R1 Domestic Supervisor

NHS Scotland • City of Edinburgh

On-site
GBP 12,000 - 16,000
257016 (SNIS) DOMESTIC ASSISTANT - CP30
257016 (SNIS) DOMESTIC ASSISTANT - CP30

NHS National Services Scotland • City of Edinburgh

On-site
GBP 15,000 - 21,000
Staff Nurse - Urgent Care Services Fife
Staff Nurse - Urgent Care Services Fife

NHS Scotland • Dunfermline, Kirkcaldy, St Andrews

On-site
GBP 32,000 - 42,000
Orientation & development
Clinical supervision
Mentorship
+2
258705 (AP) Clinical Associate in Applied Psychology
258705 (AP) Clinical Associate in Applied Psychology

NHS Lothian • City of Edinburgh

On-site
GBP 20,000 - 32,000
258653 (AP) Domestic Assistant
258653 (AP) Domestic Assistant

NHS National Services Scotland • Dalkeith

On-site
GBP 12,398,000 - 16,531,000
Health Care Support Worker - Community Mental Health - B3
Health Care Support Worker - Community Mental Health - B3

NHS National Services Scotland • Glasgow

On-site
GBP 23,000 - 28,000
NHS Pension
27 days annual leave
Cycle to Work Scheme
+3