Healthcare Support Worker

Principal Medical Ltd.; Banbury; On-site; GBP 24,000 - 26,000; Full time

Job summary

A healthcare assistant role is available at a leading not-for-profit organization in Banbury, providing essential support to the nursing team. The role requires strong communication skills and the ability to perform clinical tasks such as phlebotomy and health checks. Applicants should be flexible and willing to work occasional Saturdays. Comprehensive training will be provided to ensure effective patient care.

Qualifications

• Ability to provide quality care.
• Ability to work independently and follow protocols.

Responsibilities

• Support clinical staff in delivering patient care.
• Assist with clinical tasks like phlebotomy and health checks.

Skills

Communication

Organizational Skills

Teamwork

Education

Care Certificate

Job description

A vacancy hasarisen within the Treatment Room for an enthusiastic, and flexible HCA(Healthcare Assistant) to work alongside and support the nursing team and otherclinical staff within our large but friendly surgery. The role will be basedmainly at BCHC but may involve work at our branch surgery on Bridge Street.

We are lookingfor an individual with the ability to provide quality care and who possessesgood interpersonal and communication skills and has some healthcare skills froma previous role.

The successfulcandidate will also need to be able to drive as the role will involve some homephlebotomy. There will also be occasional Saturday working depending on theneeds of the Practice.

Main duties of the job

The HCA will help with duties mainly within the Treatment roomsupporting the clinical Nursing team but also other clinicians throughout thesurgery. This will be by carrying out clinical tasks and supporting the teamwith housekeeping duties such as ordering, cleaning and administrative dutiesas required.

The HCA will need to work within the BCHC policies and localguidelines to ensure patient safety at the same time as recognising when theyneed to refer the patient back to a registered clinician.

Clinical duties will include but is not limited to:

Phlebotomy (some home phlebotomy), NHS health checks, ECGrecordings, assisting with complex wounds, urinalysis, Blood pressure, weightmeasurements, administration of injections (B12, Pneumonia and Shingles), NHShealth checks,

Diabetes health checks and doppler studies.

The Healthcare assistant is a face-to-face role, however thesuccessful candidate will also be working behind the scenes to ensure essentialclinical supplies are ordered, the department is always clean and tidy andeliminating risk of cross infection.

We are a large but friendly team who strive togive excellent patient care. We like to invest in our staff and can offercomprehensive training with clinical supervision to ensure you work effectivelyand safely.

About us

PML is a successful not-for-profit, GP-led organisation providing various NHS community and primary care clinical services to patients across Oxfordshire and Northamptonshire. We have evolved as a NHS healthcare provider since 2004 and in the last few years have grown significantly, now employing around 300 staff with a turnover of circa £16m. PML holds GMS contracts, as well as being a GP Federation representing circa 50 GP practices covering approximately 650,000 patients.

We welcome applicants from a diverse range of backgrounds and circumstances and people with protected characteristics under the Equality Act 2010

Job responsibilities

The purpose ofthis role is to support the clinical staff, predominantly in the Treatment roomin delivering high quality, safe, up to date services to the patients withinthe practice.

Working as partof the team you will be responsible for managing a list of patients alongsidePrimary care clinical staff to deliver great patient care.

Duties andresponsibilities amongst others will include:

ClinicalTasks:

• Healthprevention screening such as NHS Health Checks
• Processingof urine samples.
• Referringto trained staff when appropriate.
• ECGrecordings
• Assistwith complex dressings
• Simpledressings
• Bloodpressure Monitoring
• Fluinjections (after training)
• Assistin gynae clinics
• Assistin the running of child health immunisation clinics
• Diabeticassessments (after training)

Non-ClinicalTasks include but is not limited to:

• Responsibilityfor maintaining and stocking clinical rooms including GP rooms.
• Orderingof stocks, and the storing of stock in an organised way.
• Responsibilityfor ensuring that the department adheres to health and safety regulations withthe cleaning and tidying of the department and any equipment and ensuring thesafe disposal of clinical waste at the end of each shift.
• Ensuringthat the fridge stock is rotated, and fridge temperatures are recorded and correctlymaintained.
• Andother duties that are appropriate to the role within this practice.

Other duties:

• Maintainingclear and accurate records in line with practice policy.
• Co-operatewith any research projects that may be taking place at the surgery.

Health andSafety: The post-holderwill assist in promoting and maintaining their own and others health, safetyand security as defined in the practice Health & Safety Policy, to include:

• Usingpersonal security systems within the workplace according to practiceguidelines.
• Identifyingthe risks involved in work activities and undertaking such activities in a waythat manages those risks.
• Makingeffective use of training to update knowledge and skills.
• Usingappropriate infection control procedures, maintaining work areas in a tidy andsafe way and free from hazards.

Equality andDiversity: Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:

• Actingin a way that recognizes the importance of peoples rights, interpreting themin a way that is consistent with practice procedures and policies, and currentlegislation.
• Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behavingin a manner which is welcoming of the individual, is non-judgmental andrespects their circumstances, feelings, priorities and rights.

Confidentiality: The post holder must maintainconfidentiality of information in accordance with professional and PML policy.The post holder may access information only on a need-to-know basis in thedirect discharge of duties and divulge information only in the proper course ofduties.

Safeguarding: To recognise that promoting the welfareand safeguarding children, young people and adults is everyones business andaccess training and supervision as appropriate to the role.

• Tosupport the organisation in ensuring service users are protected from abuse orthe risk of abuse and their human rights are respected and upheld.
• Toensure concerns are responded to appropriately in line with the organisationsSafeguarding Adults Policy and the Child Protection Policy and interagencysafeguarding procedures.

Personal/ProfessionalDevelopment: Thepost-holder will participate in any training programme implemented by thepractice as part of this employment, such training to include:

• Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development. This maymean study in staff members own time.
• Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.

Person Specification

Skills and Knowledge

• Good interpersonal and communication skills
• Good organisational and time management skills.
• Good team working skills.
• An understanding, acceptance, and adherence to the need for strict confidentiality
• Good verbal and written communication skills
• Good verbal and written communication skills
• Good interpersonal and communication skills
• Aware of own limitations.

Experience

• Ability to provide quality care.
• Ability to work independently following verbal or written instructions
• Ability to follow protocols and recognise when you need to ask advice or refer to a qualified clinician
• Ability to use basic physiological recording equipment and accurately record findings
• Ability to demonstrate care and compassion to /for patients and carers
• Able to work on own initiative
• Able to work under pressure and remain calm
• Flexible and adaptable to change

Other

• Neat and tidy appearance
• Flexibility in working hours and patterns
• Willing to undertake a DBS Enhanced Disclosure

Qualifications

• Satisfactory general education and evidence of additional training relevant to role, including the Care Certificate.
• Experience of delivering a service to others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,350 to £25,350 a yearFTE depending on experience