Healthcare Partnership Manager

STADA Thornton & Ross; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Hybrid working

Pension (Salary Sacrifice)

Private health insurance

Additional leave options

Job summary

STADA Thornton & Ross is seeking a Healthcare Partnership Manager to drive rapid access to Neurology Specialty medicines across South-West England. You will shape treatment pathways, engage NHS stakeholders and develop regional account plans to optimise sales uptake.

The role requires strong account management, collaboration with Medical, Market Access and Marketing, and the ability to navigate funding and formulary processes while delivering measurable outcomes.

Qualifications

• Proven track record in key account management within pharma/biotech.
• Experience managing complex hospital accounts with NHS stakeholders.
• Degree in life sciences or pharmacy preferred; ABPI qualification desirable.

Responsibilities

• Develop and execute robust account plans for priority hospitals and health boards.
• Engage key decision-makers and influencers with value-based discussions.
• Lead cross-functional engagement with Market Access, Medical and Marketing.
• Promote STADA Specialty products and provide clinically relevant information.
• Identify barriers to usage and propose practical solutions.
• Ensure activities comply with ABPI Code and local governance.

Skills

Account management

Stakeholder management

Communication

Negotiation

Relationship building

Driving licence

Willingness to travel

Education

Degree in life sciences/pharmacy

ABPI qualification

Tools

CRM systems

Job description

Healthcare Partnership Manager - South-West England

Field-based

The Healthcare Partnership Manager (HPM) is responsible for ensuring patients have rapid access to STADA UK Specialty medicines across South-West England by shaping treatment pathways and where necessary supporting the development of services to optimise sales uptake and exceed agreed targets across the region. With full accountability across the region for sales of Neurology Specialty products, the HPM will be responsible for developing and executing a business plan to optimise sales potential. This will require detailed analysis and strategic account planning, rely on excellent stakeholder management and the ability to shape local funding and service provision.

Key Responsibilities

Account & Stakeholder Management

• Develop and execute robust account plans for priority hospitals and health boards across Scotland and Northern Ireland based on detailed local knowledge and insights.
• Act as a true partner to customers by deeply understanding their needs and challenges and providing innovative, creative, and compliant solutions to address these.
• Identify, engage, and maintain relationships with key decision-makers and influencers, including consultants, specialist nurses, pharmacists, neurology MDTs, service managers, and pharmacy purchasing leads.
• Lead cross-functional engagement within each account, coordinating with Market Access, Medical, and Marketing colleagues to deliver tailored solutions.

Promotion of STADA Specialty Portfolio

• Promote STADA UK Specialty products indicated for Parkinson’s disease in line with the ABPI Code of Practice and company policies.
• Deliver high-quality, clinically relevant product and disease-area information to healthcare professionals through face-to-face and virtual interactions.
• Maintain up-to-date product and therapy area knowledge, including clinical evidence, guidelines, competitor landscape, and relevant local pathways, and translate this into clear, value-based discussions with healthcare professionals.
• Understand and influence relevant treatment pathways, guidelines, and formularies to support appropriate adoption and sustained use of STADA therapies.
• Exceed sales targets as agreed.

Market Access & Pathway Development

• Work with regional and local NHS stakeholders (e.g. Medicines Management, Formularies, HTA and horizon scanning groups, clinical network leads) to secure and maintain access for STADA medicines.
• Identify barriers to usage (clinical, logistical, financial, pathway-related) and propose practical, compliant solutions to overcome them.
• Support service development initiatives that improve patient identification, initiation, and ongoing management on STADA therapies (e.g. pathway redesign, referral optimisation, shared-care protocols).

Business Planning & Performance

• Analyse account and regional data (sales, usage patterns, local epidemiology, funding flows) to prioritise and focus activity based on the size of the opportunity.
• Develop clear, measurable objectives and tactics for each key account, aligned with national and regional Specialty business plans.
• Monitor progress against KPIs, reporting on performance, insights, and competitive intelligence, and adjusting plans accordingly.

Cross-Functional Collaboration

• Collaborate closely with Medical Affairs on educational activities, advisory boards, and evidence generation needs where appropriate, including the MSLs and Britannia Nurse Team for the benefit of patients.
• Contribute field insights to brand strategy, forecasting, and lifecycle planning for the Parkinson’s disease portfolio.

Compliance & Governance

• Promote and conduct all activities in line with the ABPI Code of Practice, local governance frameworks, and STADA UK policies.
• Maintain accurate, timely records of interactions and account plans in the CRM system.
• Ensure all materials and initiatives are approved and used appropriately.

Essential

Experience & Qualifications

• Proven track record in key account management within the pharmaceutical or biotech industry selling innovative medicines.
• Experience managing complex hospital accounts and multi-stakeholder environments, ideally within the South West.
• Demonstrable success in launching or growing products in specialist or complex therapy areas, consistently exceeding sales targets.
• Degree (life sciences, pharmacy, or related discipline preferred).
• ABPI qualification.
• Strong understanding of NHS structures, decision-making processes, and funding mechanisms.
• Excellent communication, negotiation and relationship-building skills.
• Full UK driving licence and willingness to travel extensively across the region, including occasional overnight stays.

Desirable

• Experience in neurology or movement disorders.
• Background in market access, pathway redesign, or service development projects.

How We Care For You

At Thornton & Ross our purpose “caring for people’s health as a trusted partner” motivates us every day, and what would be a better place to start than with our own employees. This is why we give so much in return:

• Competitive salary and annual bonus scheme.
• Salary Sacrifice Pension Scheme offering 8% employer contribution rates.
• Hybrid working – we spend three days of your choice in the office each week, with the remaining days working from home.
• 25 days of annual leave plus bank holidays, with the potential to buy up to 5 additional days.
• Health benefits provided through our Vitality Private Health Insurance.
• Free winter flu jab.
• Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
• Electric Car Scheme through Octopus Energy.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Plus, many more employee benefits & celebration events.

STADA Group values and promotes its diverse culture, regardless of gender, age, social or ethnic origin, disabilities, religion, ideology, or sexual orientation. We use the strength of our uniqueness to develop creative ideas, expand our experience and increase innovative strength. Our focus is on equal opportunities, respectful cooperation, and the promotion of an inclusive working environment. We are looking forward to your application and welcome applications without a pharmaceutical background.