Complex Physical Health Support Worker

Catalyst Care Group; Plymouth; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Refer-a-friend bonus

Tax relief (clothing, mileage, tools)

1st DBS is free

On-shift support

Regular supervision

Specialist training opportunities

All mandatory training is free

Flexible working hours

Recognition programmes

Social events

Job summary

Nurseline Community Services, part of the Catalyst Care Group, is seeking a Complex Physical Health Support Worker to deliver person-centered care in clients' homes across Plymouth. You will work under RGN supervision to support individuals with neurological conditions, disabilities and long-term health needs.

You will provide respiratory and feeding support, catheter and stoma care, mobility assistance and infection control, while coordinating with a multidisciplinary team.

Qualifications

• 18 months in healthcare settings, home or community care.
• Experience supporting people with long-term or life-limiting conditions.
• Ability to perform personal care, mobility support and infection control.
• Driving licence is essential for community work.
• Strong communication and multidisciplinary teamwork.

Responsibilities

• Provide personal and clinical care, including respiratory support (oxygen therapy, suctioning, tracheostomy care, CPAP/BiPAP).
• Deliver feeding support (NGT/PEG/gastronomy, pump feeding).
• Support with catheter and stoma care, toileting, continence needs.
• Promote safe mobility, skin integrity and pressure area care.
• Work collaboratively with nurses and wider health professionals.

Skills

Communication

Team collaboration

Infection control

Caregiving experience

Mobility support

Driving licence

Job description

Join Nurseline Community Services to provide compassionate, complex clinical care at home. We are looking for dedicated Complex Physical Health Support Worker to support people living with neurological conditions, physical disabilities, chronic illnesses and long-term health needs directly in their homes, ensuring care is both effective and reflective of our community values.

At Nurseline Community Services, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community —values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

Job Overview:

The Complex Physical Health Support Worker is responsible for delivering person-centered care directly in people’s homes working under the supervision of Registered Nurses (RGNs). This role will be vital in helping people live safely, independently and with dignity.

Key Responsibilities:

Provide personal and clinical care, including respiratory support (oxygen therapy, suctioning, tracheostomy care, CPAP/BiPAP).

Deliver feeding support (NGT/PEG/gastronomy, pump feeding).

Support with catheter and stoma care, toileting, continence needs.

Promote safe mobility, skin integrity and pressure area care.

Work collaboratively with nurses and wider health professionals.

Required Qualifications & Experience:

18 months of previous experience in healthcare settings, in community or home-based care supporting people with complex physical healthcare needs.

Experience supporting people with long-term or life-limiting conditions.

Good understanding of personal care, mobility support and infection control practices.

Strong communication skills and ability to work as part of multidisciplinary team.

Experience supporting people with eating disorders and complex physical health needs.

Driving Licence is essential for community work and transport of the people we support.

What We Offer:

Financial & Practical Support

Refer-a-friend bonus – incentives for introducing new workers to the company (recently rolled out).

Tax relief – the ability to claim through the government for work-related clothing and tools (e.g., uniforms, mileage, and equipment).

1st DBS is free.

Development & Support

On-shift support and guidance through the on-call system.

Regular supervisions.

Specialist training opportunities such as safeguarding, medication management, and more.

All mandatory training is free.

Work-Life Balance and Community

Flexible working hours – option to choose shifts based on availability.

Recognition programmes – celebrating and rewarding outstanding contributions.

Social events – opportunities to connect and build team spirit.