Healthcare Assistant - Private clinic Rochdale

NHS Jobs; Rochdale; On-site; GBP 23,000 - 32,000; Full time

Job summary

NHS Jobs in Rochdale is seeking staff to support patient care across reception and clinical areas. You will greet patients, check them in, answer queries, and assist with imaging procedures under supervision.

Key duties include preparing patients for CT/MRI, phlebotomy and cannulation training, supporting radiographers with positioning, maintaining clean clinical spaces, and upholding confidentiality and infection control.

Responsibilities

• Prepare patients for CT and MRI procedures; explain what to expect.
• Phlebotomy: undertake blood sampling or training as required.
• Cannulation as clinically needed.
• Assist radiographer with patient positioning during scans.
• Maintain a clean, safe clinical environment between patients.
• Adhere to infection prevention and health & safety policies.

Job description

Patient Care and Reception

• Greet patients on arrival in a friendly, professional, and reassuring manner
• Check patients in for their scheduled appointments
• Respond to patient queries received via the email inbox
• Answer incoming telephone calls and handle patient enquiries appropriately, escalating where necessary

Clinical and Procedural Duties

• Prepare patients for diagnostic procedures, including CT and MRI, ensuring patients understand what to expect
• Provide phlebotomy services / undertake training for, taking blood samples as required
• Perform cannulation for patients where clinically required
• Assist the radiographer with patient positioning during scanning procedures
• Monitor patient comfort and wellbeing throughout procedures

Clinic Environment

• Maintain a clean, safe, and tidy clinical environment at all times
• Ensure clinical areas and equipment are prepared appropriately between patients
• Adhere to infection control, health and safety, and clinical governance policies

General

• Maintain patient confidentiality and comply with data protection requirements at all times
• Work collaboratively as part of the wider clinical and administrative team
• Participate in mandatory training and continuing professional development
• Undertake any other duties commensurate with the role as required