Healthcare Assistant - Primary Care

DMC Healthcare; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading independent provider of primary care in London seeks a Healthcare Assistant passionate about supporting the Primary Care Nursing Team. This role involves assisting clinical staff with patient care, performing clinical tasks, and ensuring a high standard of service delivery.

Qualifications

• Experience of working in a healthcare setting.
• Ability to record accurate clinical notes.
• Conduct ECGs and patient health checks.

Responsibilities

• Assist the practice clinical team in patient care delivery.
• Conduct new patient health checks and support health promotion programmes.
• Manage chronic disease clinics and perform clinical tasks as required.

Skills

Excellent communication skills

Problem solving

Time management

Teamwork

Ability to follow clinical policy

Interpersonal skills

Confidentiality

Empathy

Flexibility

Education

Healthcare qualification (level 3 or 4)

Job description

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Healthcare Assistant - Primary Care, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

13375f6edf92

Job Views:

10

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Description

The Person
Passionate about contributing to DMC’s service development across our Primary Care Nursing Team and more widely across the organisation, enabling you to be involved in the decisions that affect our care delivery.

The Role
Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Key Responsibilities

Primary Responsibilities, but not limited to:

The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

· Undertake new patient health checks

· Support the practice nurse with health promotion programmes

· Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately

· Facilitate routine and 24-hour BP monitoring

· Undertake wound care, dressings and other clinical tasks as required

· Support the practice nurse with the management of chronic disease clinics

· Carry out BMI checks as directed

· Act as a chaperone as required

· When trained, undertake venepuncture

· When trained, administer flu vaccinations

· When trained, carry out ear irrigation under the supervision of the practice nurse

· Carry out ECGs as requested

· Ensure specimens are recorded and ready for onward transportation

· Provide support during minor operations as required

· Ensure all clinical rooms are adequately stocked and prepared for each session

· Ensure fridges are cleaned routinely in accordance with extant guidance

· Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisation’s IPC policy

· Deliver opportunistic health promotion where appropriate

· Sterilising, cleansing and maintenance of surgical equipment

· Surgical equipment and vaccine re-stocking and stock rotation

· Clearing and re-stocking consulting rooms

· Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

· Report any changes in a patients’ condition to a Registered Nurse or Doctor

Secondary Responsibilities

In addition to the primary responsibilities, the Healthcare Assistant may be requested to:

· Participate in practice audit as directed by the audit lead

· Participate in local initiatives to enhance service delivery and patient care

· Support and participate in shared learning within the organisation

· Complete opening and closing procedures in accordance with the duty rota

Skills, Knowledge & Expertise

Essential
• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Experience of working with the general public
• Experience of working in a healthcare setting
• ECGs
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate clinical notes
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to supporting the team effort
• Disclosure Barring Service (DBS) check
• Occupational Health clearance

Desirable
• Previous completion of the HCA Care Certificate (as per GP Mythbuster No 57 - HCAs in General Practice
• Phlebotomy certification - Venepuncture
• Vaccination certification
• Experience of working in a primary care environment
• Wound care/removal of sutures and staples
• Competent in the use of Office and Outlook
• EMIS user skills
• Flexibility to work outside core office hours

DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, radiology reporting, in-sourced routine endoscopy services and MSK community services to the NHS.

We believe that everyone should have the opportunity to achieve healthier outcomes.

Firmly rooted in the NHS and dedicated to excellent patient care for nearly 55 years, DMC Healthcare currently works with 30+ NHS organisations and other partners, treating over 100,000* patients each year.

With NHS waiting list pressures, workforce shortages and unprecedented demand, we want to help. We support capacity deficits with a firm eye on quality and robust clinical governance.

Find out more: https://dmchealthcare.co.uk