Healthcare Assistant – Patient Transport & Crisis Support

Prometheus Safe & Secure; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

Free on-site parking at all bases

Free company uniform

Mandatory training

Enrolment in the company pension (The

Job summary

Prometheus Safe & Secure in the United Kingdom provides patient transport and mental health support across NHS, police and private providers. As a Healthcare Assistant, you will support patients during transfers, safeguard their safety and comfort, and work with qualified nurses.

This role offers variety and a chance to make a real difference in patient care. This position involves crisis intervention, maintaining dignity and comfort, and driving ambulances when required.

Qualifications

• Enhanced DBS clearance for adults and children.
• Full UK driving licence (manual and automatic) with up to 6 points.
• Right to work in the UK without sponsorship.

Responsibilities

• Assist qualified nurses in the safe transfer of patients.
• Deliver compassionate care, maintaining dignity and comfort at all times.
• Provide crisis intervention for mental health needs.
• Drive ambulances when required, ensuring safe journeys.
• Complete accurate handovers and essential paperwork with risk histories.
• Respond calmly to emergencies using training and judgement.
• Follow safeguarding policies for children and adults.
• Participate in mandatory training and meetings.
• Check vehicles and equipment before journeys and report issues.
• Build positive relationships with patients, colleagues and partner agencies.

Skills

DBS clearance (Adults & Children)

Driving licence (UK, manual & auto)

Right to work in the UK

Healthcare experience (preferred)

Communication skills

Attention to detail

Job description

Prometheus Safe & Secure in the United Kingdom provides patient transport and mental health support across NHS, police and private providers. As a Healthcare Assistant, you will support patients during transfers, safeguard their safety and comfort, and work with qualified nurses.

This role offers variety and a chance to make a real difference in patient care. This position involves crisis intervention, maintaining dignity and comfort, and driving ambulances when required.