Healthcare Assistant (Zero Hour) - Newcastle

Prometheus Safe & Secure; England; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Free on-site parking at all bases

Free company uniform

Mandatory training

Enrolment in The People Pension

Zusammenfassung

Prometheus Safe & Secure is seeking a Healthcare Assistant to support patients during transfers, ensuring safety and comfort across NHS, police, and private healthcare settings. You will work with qualified nurses and other professionals to provide crisis intervention and a reassuring presence during transit.

The role focuses on safe patient handling, dignity, and timely communication, with opportunities for training and development within a compassionate, diverse team across the UK.

Qualifikationen

• Enhanced DBS clearance for adults and children.
• Full UK driving licence (manual & automatic) with 6 or fewer points.
• Right to work in the UK, without sponsorship.

Aufgaben

• Assist qualified nurses in the safe transfer of patients.
• Deliver compassionate care, maintaining dignity and comfort.
• Provide crisis intervention for patients with mental health difficulties.
• Drive ambulances when required.
• Complete accurate handovers and essential paperwork.
• Respond calmly to emergencies and safeguard patients.
• Follow safeguarding policies for children and adults.
• Take part in mandatory training, meetings and reviews.
• Check vehicles and equipment before each journey.
• Build positive relationships with patients, colleagues and partner agencies.

Kenntnisse

Enhanced DBS clearance

Full UK driving licence

Right to work in the UK

Healthcare support experience

Excellent communication skills

Attention to detail

Proactive and independent

Time management

Jobbeschreibung

About the Role

Every journey matters. Make a real difference with Prometheus.

Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bed-watch to supporting patients in places of safety.

As a Healthcare Assistant, you will be at the heart of this service, supporting patients during transfers, ensuring their safety and comfort, and working alongside qualified nurses and other healthcare professionals. Every shift brings variety, from providing crisis intervention to maintaining a reassuring presence during transport. If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career.

Job Opportunity

In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected. From the moment a transfer begins until the patient reaches their destination, you will play a hands‑on role in safeguarding both their physical and emotional well‑being.

Responsibilities will include:

• Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism
• Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations
• Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support
• Drive ambulances when required, ensuring safe, smooth and timely journeys
• Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care
• Respond calmly and effectively to emergencies, using your training and judgement to act in the patient’s best interests
• Follow safeguarding policies for both children and adults, always keeping safety and well‑being as the priority
• Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date
• Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service
• Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction

Essential Skills

Mandatory:

• Enhanced DBS clearance for both adults and children
• Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
• Right to work in the UK, without sponsorship

Desirable:

• Experience in a healthcare support or compliance focused role
• Excellent written and verbal communication skills
• Strong attention to detail and focus on accuracy
• Proactive, positive and able to work independently or as part of a team
• Well organised with good time management skills

DE&I

At Prometheus Safe & Secure, we believe diversity strengthens our team and enhances the care we deliver. We are committed to recruiting from all backgrounds and ensuring every applicant is treated with fairness, respect and dignity.

When hiring, we base decisions on skills, experience and potential, not on race, gender, age, disability, religion, sexual orientation or any other characteristic. We actively seek to remove barriers from our recruitment process and support equal opportunity: from inclusive job descriptions to accessible interview arrangements.

We welcome applications from people of all walks of life and encourage anyone who shares our values and commitment to safe, compassionate care to apply.

Benefits

• Employee Assistant Program
• Free on-site parking at all bases
• Free company uniform
• Mandatory training
• Enrolment in the companys pension scheme (The People Pension)