Healthcare Assistant (HCA)

The Methodist Church in Britain; Birmingham; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Programme (EAP)

Free on-site parking at company bases

Free company uniform

Company-provided mandatory training

Enrolment in The People's Pension

Job summary

The Methodist Church in Britain seeks an experienced Registered Mental Health Nurse to lead and coordinate care during secure patient transfers, bed watches and places of safety. This role supports crisis intervention, risk assessments and clinical handovers within a 24/7 rota framework.

Based at our Birmingham bases, you will work with ambulance crews, AMHPs and healthcare professionals, ensure safeguarding and data protection, and drive high standards in a demanding but rewarding environment.

Qualifications

• Valid NMC RMN registration.
• Full UK driving licence covering manual and automatic vehicles, with 6 or fewer points.
• Minimum two years' post-registration experience.
• Enhanced DBS clearance for adults and children.
• Right to work in the UK.

Responsibilities

• Lead and oversee patient care during secure transfers, hospital bed watches and places of safety, including PSS, PCC and Section 136 pathways.
• Assess patient needs, identify risks and put in place care and intervention plans.
• Provide crisis intervention and verbal de-escalation, using approved physical intervention only when necessary and proportionate.
• Carry out clinical handovers with risk assessments, patient presentation and care plans.
• Coordinate staff, allocate responsibilities and maintain professional standards.
• Work with multidisciplinary teams, ward staff, AMHPs and external healthcare professionals.
• Apply safeguarding procedures and relevant legislation, including the Mental Health Act.
• Keep accurate clinical records and promptly report incidents, concerns and near misses.
• Uphold confidentiality, equality, diversity and data protection requirements.
• Drive company ambulances when required.
• Check vehicles and clinical equipment in line with company procedures, including pre-journey checks.
• Work flexibly across a 24/7 rota, attending the designated base in company uniform as required.

Skills

NMC RMN registration

Crisis intervention

Communication skills

Leadership

Clinical assessment

Job description

A bank Registered Mental Health Nurse post with Prometheus Safe & Secure, which runs secure patient transport and enhanced observation services for the NHS and private healthcare providers. The work centres on leading patient care during secure transfers, hospital bed watches and places of safety, including Section 136 pathways, with crisis intervention and clinical handovers. Shifts follow a 24/7 rota from a designated base, and the provider is CQC-regulated and part of the RCI Group. Candidates need at least two years' post-registration experience and a full UK driving licence.

What the job involves

• Lead and oversee patient care during secure transfers, hospital bed watches and places of safety, including PSS, PCC and Section 136 pathways
• Assess patient needs, identify risks and put in place care and intervention plans
• Provide crisis intervention and verbal de-escalation, using approved physical intervention only when necessary and proportionate
• Carry out clinical handovers with risk assessments, patient presentation and care plans
• Coordinate staff, allocate responsibilities and maintain professional standards
• Work with multidisciplinary teams, ward staff, AMHPs and external healthcare professionals
• Apply safeguarding procedures and relevant legislation, including the Mental Health Act
• Keep accurate clinical records and promptly report incidents, concerns and near misses
• Uphold confidentiality, equality, diversity and data protection requirements
• Drive company ambulances when required
• Check vehicles and clinical equipment in line with company procedures, including pre-journey checks
• Work flexibly across a 24/7 rota, attending the designated base in company uniform as required

What’s required

Registration & licences

• Valid NMC registration as an RMN
• Full UK driving licence covering manual and automatic vehicles, with 6 or fewer points

Experience

• Minimum two years' post-registration experience

Skills & knowledge

• Strong clinical assessment, risk management and crisis intervention skills
• Excellent communication, teamwork and leadership
• Calm, professional and decisive in challenging situations

Checks & eligibility

• Enhanced DBS clearance for adults and children
• Right to work in the UK

Nice to have

• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Proactive and positive, able to work independently or as part of a team
• Well organised with good time management
• Experience in a healthcare support or compliance focused role

What’s offered

• Employee Assistance Programme (EAP)
• Free on-site parking at company bases
• Free company uniform
• Company-provided mandatory training
• Enrolment in The People's Pension scheme, subject to eligibility