Healthcare Assistant - ENT Outpatients Department

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

A forward-thinking healthcare provider is seeking a motivated Healthcare Assistant to join a dynamic team in the ENT Outpatients Department. This full-time role offers the chance to provide essential clinical and administrative support, ensuring high-quality patient care in a busy environment. You will be responsible for managing patient consultations, maintaining equipment, and supporting patients during their appointments. Join a friendly and supportive team dedicated to delivering exceptional healthcare in a clean and safe setting. If you are passionate about patient care and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Must effectively manage workload while caring for patients.
• Ability to work across different sites as needed.

Responsibilities

• Ensure smooth running of clinical activities and support patients.
• Maintain cleanliness and uphold IPC standards in the department.

Skills

Communication Skills

Teamwork

Patient Care

Workload Management

Education

Healthcare Assistant Training

Job description

Job overview

INTERNAL VACANCY

We have an exciting full-time opportunity for a motivated and enthusiastic Healthcare Assistant to join the ENT Outpatients Department at The Royal Shrewsbury Hospital.

We are seeking a friendly Healthcare Assistant with excellent communication skills who enjoys working in a busy team. The post holder will provide essential clinical and administrative support to the clinical team within our Outpatients Department, helping to deliver a high level of patient care. You will manage a group of patients throughout their consultations, relevant diagnostics, and provide information as needed.

The post holder must be able to effectively manage their own workload when caring for a group of patients under the supervision of a registered nurse.

Ability to work across sites as needed.

Please note: This advert may close early if a high number of applications are received.

Main duties of the job

1. Take responsibility for the smooth running of identified clinical activities.
2. Ensure equipment is available for use, including decontamination of scopes.
3. Support patients during their outpatient appointments.
4. Maintain cleanliness of the department and uphold IPC standards.
5. Escort patients to and from other wards and departments under the direct instruction of registered nurses.

Working for your organisation

The ENT Outpatients Department at The Royal Shrewsbury Hospital is a busy department covering various clinics and subspecialties. We are a friendly and supportive team committed to providing high-quality care in a clean and safe environment.