Healthcare Assistant

MAX FORTUNE, INC.; Northampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Une entreprise de soins de santé recherche un professionnel pour assurer les besoins nutritionnels des patients en maintenant une bonne communication avec les membres de l'équipe. Le rôle implique l'aide à la préparation des repas et le soutien émotionnel des patients. Des compétences interpersonnelles et une attention à l'hygiène sont essentielles.

Qualifications

• Capacité à maintenir de bonnes relations avec les patients et le personnel.
• Compétences en gestion des conflits et en amélioration de l'expérience des patients.

Responsibilities

• Assister les patients dans la préparation et le service des repas et des boissons.
• Enregistrer et surveiller l'apport diététique des patients.
• Supporter les patients dans la réduction de l'anxiété et du stress.

Skills

Communication efficace

Empathie

Travail en équipe

Job description

Ensure patients nutritional needs are met through assisting in the preparation of patients prior to meals and beverages providing assistance in feeding drinking where appropriate.Correctly record and monitor dietary intake of patients, informing registered practitioners of progress and/or any difficulties relating to dietary/fluid intake experienced by the patient. Communicate effectively and maintain good relationships with patients, relatives, and healthcare practitioners and contribute to effective Multi-Disciplinary Team (MDT) teamwork. Ensure that information passed to patients, relatives or colleagues is understood using tact, encouragement or empathy as required.Ask for, listen to and value the views of patients and their relatives on their experience and discuss this with registered practitioners in order to improve care and patient experience.Actively support and assist in alleviating distress and anxiety for patients and carers in line with their personal beliefs and preferences whilst in hospital informing a registered practitioner where any changes and/or concerns are observed. Undertake clerical duties, including filing, as directed by the registered nurse practitioner in relation to all verbal and written communications.

Ensure that messages and communications are passed to other team members, as required. In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are adhered to at all times.Maintain cleanliness in the work environment in line with Health and Safety.