Band 3 Healthcare Assistant - Cardiac services

Transformationunitgm; Birmingham; On-site; GBP 24,000 - 26,000; Part time

Job summary

A leading healthcare provider is looking for a Band 3 Healthcare Assistant to join their Cardiac services team in Birmingham. The role involves providing care for patients in their homes and community clinics under the supervision of qualified professionals. Ideal candidates will have NVQ Level III and experience in delivering high-quality patient care. This part-time position requires 12 hours of work on Thursdays and Fridays, focusing on promoting patient independence and collaboration with multidisciplinary teams.

Benefits

Full NHS terms and conditions

Flexible working opportunities

Dedicated well-being services for employees

Attractive relocation payment

Discounts for local and national retailers

Qualifications

• Experience in delivering excellent direct patient care.
• NVQ Level III in Health and Social Care required.
• Phlebotomy trained and capable of handling ECG procedures.

Responsibilities

• Monitor patient progress and provide nursing interventions.
• Assist in promoting patient independence and self-management.
• Carry out community care procedures and clinical observations.

Skills

Direct patient care

Communication skills

Teamwork

Education

NVQ level III in Health and Social Care

Phlebotomy trained

12 lead ECG trained

Tools

Microsoft Office

RiO database

Job description

Main area Adult Community Services- Specialist services- Cardiac service Grade Band 3 Contract Permanent: 12 hours per week (Thursdays and Fridays only) Hours Part time - 12 hours per week (12 hours per week (Thursdays and Fridays only)) Job ref 820-7188464-COM

Employer Birmingham Community Healthcare NHS Foundation Trust Employer type NHS Site Boldmere clinic Town Birmingham Salary £24,625 - £25,674 per annum/pro rata Salary period Yearly Closing 20/06/2025 23:59

Band 3 Healthcare Assistant - Cardiac services

Band 3

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

The post holder will work as part of the cardiac service and will provide a caring service for individuals within their own homes and whilst attending community clinics under the direction of a registered professional. The post holder will work in partnership with patients, carers and other health and social care and voluntary agencies to promote independence, They will be expected to work multi professionally, supporting all team members’ roles and contribute to the future development of the service. This post is for 12 hours on Thursdays and Fridays only.

Main duties of the job

Work as part of the Cardiac Service.

Carry out care and nursing/therapies, interventions within the sphere of their competency under the direction of a qualified registered professional.

Monitor patient progress and report back to the registered professional staff and follow any changes made by them to the patient’s management plan, providing feedback at all times.

Provide timely and accurate information to registered nurses and/or therapists to allow them to assess and evaluate patient progress.

Assist the Cardiac Nurses to monitor and provide treatment, care and rehabilitation

Ensure timely inputting of relevant activity data.

Act to safeguard the patient taking emergency action where necessary, reporting any potential or actual risks to the patient to a senior team member immediately and following the safeguarding policy.

Communicate effectively both verbally and in writing with colleagues and stakeholders, utilising electronic methods of communication within Policy and Procedures set out by Information Governance.

To perform a range of community care procedures and clinical observations of care e.g. recording & monitoring blood pressure, urinalysis, venepuncture, taking a 12 lead ECG reading and handing to a registered nurse to interpret the results; order stock and ensure medical equipment is clean, up-to-date and accessible to use etc.

Working for our organisation

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

· Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process

· Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Detailed job description and main responsibilities

Be aware of and adhere to BCHC policies and procedures.

Work as part of the Cardiac Service; with both the Cardiac Rehab and Heart Failure teams.

Carry out care and nursing/therapies, interventions within the sphere of their competency under the direction of a qualified registered professional.

Assist with promoting the independence and self-management of all patients.

Monitor patient progress and report back to the registered professional staff and follow any changes made by them to the patient’s management plan, providing feedback at all times.

Provide timely and accurate information to registered nurses and/or therapists to allow them to assess and evaluate patient progress.

Assist the Cardiac Nurses to monitor and provide treatment, care and rehabilitation.

Ensure timely inputting of relevant activity data within the designated timeframe agreed.

Encourage and support the participation of the patient and their family / carers in their care where it is an agreed element of the care plan.

Act to safeguard the patient taking emergency action where necessary, reporting any potential or actual risks to the patient to a senior team member immediately and following the safeguarding policy.

Respect the dignity, wishes and beliefs of patients and carers; involve them in shared decision making and obtain patient consent prior to all interventions.

Order, deliver and install equipment as directed by a registered professional.

Participate in handover and multidisciplinary meetings to facilitate the continuity of patient care and/or therapy programmes by working in partnership with the wider health and social care economy.

Communicate effectively both verbally and in writing with colleagues and stakeholders, utilising electronic methods of communication within Policy and Procedures set out by Information Governance.

Maintain clear, accurate, concise and contemporaneous records according to Birmingham Community Healthcare NHS Foundation Trust guidelines for clinical record keeping.

Plan and organise own workload taking into account the priorities set by the co-ordinating professional and / or team leader.

To perform a range of community care procedures and clinical observations of care e.g. recording & monitoring blood pressure, urinalysis, venepuncture, taking a 12 lead ECG reading and handing to a registered nurse to interpret the results; order stock and ensure medical equipment is clean, up-to-date and accessible to use etc.

Adhere to lone working within a community setting and be aware of and able to deal with untoward incidences e.g. physical or verbal aggression and are able to adhere to Trusts guidelines, policies and procedures

Observe, monitor, document and report any changes in the patient’s condition to a senior member of the team by using own judgement and initiative skills, utilising the appropriate guidelines in regard to record keeping e.g. Trust policies / guidelines, NMC, supportive care pathways.

Education and Development

Participate in regular individual or group supervision with a registered professional/s

Ensure completion of all mandatory training and any further training required to fulfil the role as agreed during PDR / staff appraisal.

Able to participate and collect data when undertaking surveys and audits.

Participate in providing support and advice, offering own community experience to new members of staff or to students working on placement within the team.

To undertake other duties commensurate with this grade of post in agreement with the relevant team leader / service manager.

To minimise the Trust’s environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing / copying and reducing water usage, reporting faults and heating / cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment, the post holder will consider the environmental impact of purchases.

Key Relationships

Establish and maintain effective communication and working relations with the following:

• Head of Specialist Services
• Cardiac Service Lead
• Cardiac Specialist Nurse – Team Leader
• Community Heart Failure Specialist Team
• Cardiac Rehabilitation Team
• Secondary care providers
• Tertiary care providers
• GP’s and practice staff
• Internal and external stakeholder
• British Heart Foundation,
• Social Care and Health Agencies
• Voluntary Services.

Person specification

Qualifications & Training

• NVQ level III in Health and Social Care or Equivalent.
• Phlebotomy trained / able to take bloods
• 12 lead ECG trained and competent & able to obtain an accurate ECG for qualified staff to report
• Excellent literacy and numeracy skills
• Evidence of continuing professional developent (CPD) within areas of own practice
• Experience and understanding of the NHS and health care systems.

Skills and experience

• Experience in deliverying excellent direct patient care
• Able to work as part of a team and autonomously using one’s initiative.
• Has an understanding of the needs of socially and culturally patient groups.
• Experience with managing and inputting onto different database systems e.g. RiO.
• Good verbal and written communication skills with the ability to achieve a high level of accuracy.
• Basic IT Skills i.e. Microsoft office, word, excel, access & PowerPoint programmes.
• Have a good knowledge of medical terminology.

Personal Qualities

• Ability and confidence to show initiative where & when required.
• Able to work independently, professionally, confidently and effectively as part of a team.
• Ability to demonstrate accuracy and attention to detail, and present material in an excellent manner
• Excellent time management, prioritising and planning work load efficiently
• Ability to speak in a clear and articulate manner, dealing with people in a courteous and diplomatic way.
• Be positive, enthusiastic, reliable & highly motivated
• Ability to self-manage and work well when under pressure

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Name Adam Sookia Job title Clinical service manager - Cardiac services Email address [e-mail] Telephone number 0121 466 2170