Healthcare Assistant

Optical Express Group; Manchester; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 days annual leave

Free Laser Eye Surgery

Free eye tests

Discounted eyewear

Pension scheme

Employee Assistance Programme

Training & development

Descripción de la vacante

Optical Express is seeking a Healthcare Assistant for its Manchester Bridgewater clinic. The role involves supporting laser eye and IOL theatres, pre-operative testing, patient care, and assisting the surgical team. Travel to other Optical Express surgery clinics is required with travel costs covered by the company.

You will work 40 hours per week in a fast-paced clinical environment, contributing to high-quality patient care, safety, and efficient clinic operations.

Formación

• Excellent communication and presentation skills.
• Ability to absorb and convey highly technical information.
• Flexible with travel to other clinics on a regular basis.

Responsabilidades

• Pre-operative testing and assisting during consent appointments.
• Discharging patients and updating medical records.
• Calibrating and loading lasers; ensuring safe operation.
• Coordinate patient flow and manage queries on the day of consent and surgery.
• Assist surgeon during consent and procedures; act as scrub assistant for LVC.
• Support end-of-day processes: update files, file records, and stock management.

Conocimientos

Communication

Organisation

Time management

Confidentiality

Travel flexibility

Descripción del empleo

Title: Healthcare Assistant

Location: Manchester Bridgewater

Hours: 40 hours per week

Salary: £27,040 per annum

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 34 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our Manchester Bridgewater clinic. The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company)

Key Responsibilities and Accountabilities:

Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres.

You will also be responsible for the following:

• Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
• Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
• Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
• Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
• Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
• Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
• Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
• Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management.

Essential Skills

• Excellent communication and presentation skills
• Ability to absorb and convey highly technical information
• Adaptable with a flexible approach to work
• Excellent time management skills and ability to prioritise tasks
• A confident and professional individual who has fantastic organisational skills
• Excellent telephone manner
• Demonstrate confidentiality, integrity and discretion
• Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express)

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

• State of the art, modern working environments
• 33 days annual leave*
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Discounted prescription eye wear and sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities
• Pension scheme
• Access to a range of exclusive offers, discounts and rewards
• Employee Assistance Programme and Wellbeing Solutions/Support

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.