Healthcare Assistant

TouchConsult; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Band 3 Healthcare Assistant to join their compassionate team. This role is vital in delivering exceptional patient care, ensuring dignity and safety while assisting with various clinical tasks. You'll work closely with patients and multidisciplinary teams, contributing to a supportive environment that values professional development. If you are proactive, empathetic, and ready to make a real impact in people's lives, this opportunity is perfect for you. Join a diverse team committed to providing high-quality care and be part of a workplace that genuinely cares about its community and each other.

Qualifications

• Experience in healthcare with a focus on patient-centered care.
• Ability to build relationships and maintain professionalism.

Responsibilities

• Deliver compassionate care, assisting with hygiene, mobility, and emotional well-being.
• Perform observations and assist with care plans and clinical tasks.

Skills

Patient Care

Empathy

Communication Skills

Team Collaboration

Proactivity

Education

Healthcare Experience

Job description

Are you passionate about delivering exceptional patient care and making a real difference in people’s lives? If so, we have the perfect opportunity for you!

Join our dynamic and supportive team as a Band 3 Healthcare Assistant, where your compassion and dedication will help us provide the highest standard of care. In this role, you’ll work closely with patients, families, and multidisciplinary teams to ensure every individual receives the respect, dignity, and quality care they deserve.

We’re looking for someone with experience in healthcare who is confident, proactive, and thrives in a fast-paced environment. Your ability to build meaningful relationships, demonstrate empathy, and maintain professionalism will be key to your success. In return, we’ll provide you with a welcoming workplace where your contributions are valued, and opportunities for professional development are encouraged.

Working with us means being part of a team that genuinely cares – about our patients, our community, and each other. If you’re ready to take the next step in your healthcare journey, apply now and start making a real impact!

Responsibilities:

1. Patient Care: Deliver compassionate, patient-centered care, assisting with hygiene, mobility, nutrition, hydration, and emotional well-being while maintaining patients' dignity and safety.
2. Clinical Support: Perform and record observations (e.g., vitals, blood glucose), assist with care plans, clinical tasks, mobility aids, and patient preparation for procedures.
3. Team Collaboration: Work within a multidisciplinary team, support junior staff and students, and contribute to handovers and meetings for seamless care delivery.
4. Administration: Maintain accurate patient records and ensure compliance with policies, procedures, and health and safety standards.
5. Development: Engage in training and development to enhance skills and stay updated on best practices.
6. General Duties: Maintain a clean, safe environment, support infection control, and undertake delegated tasks to ensure ward efficiency.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.