Healthcare Assistant

TouchConsult; London; On-site; GBP 29,000 - 31,000; Full time

Job summary

A leading healthcare provider in the UK seeks a compassionate Band 3 Healthcare Assistant for the Jasmin Ward at Clayponds Hospital. You will support patient care, clinical tasks, and collaborate with multidisciplinary teams. This role offers opportunities for professional development in a dynamic environment dedicated to providing exceptional healthcare.

Qualifications

• Experience in healthcare, especially in acute and community settings.
• Ability to record observations and understand confidentiality.
• Strong skills in communication with diverse patients.

Responsibilities

• Deliver patient-centered care and assist with daily activities.
• Perform clinical tasks like recording vital signs and support procedures.
• Maintain patient records and ensure compliance with safety standards.

Skills

Empathy

Time Management

Problem Solving

Education

NVQ level three in care

Care Certificate

Tools

SystmOne database

Job description

Job Summary

Are you passionate about delivering exceptional patient care and making a real difference in people's lives? If so, we have the perfect opportunity for you!

Join our dynamic and supportive team as a Band 3 Healthcare Assistant in Clayponds Hosp - Jasmin Ward, where your compassion and dedication will help us provide the highest standard of care. In this role, you'll work closely with patients, families, and multidisciplinary teams to ensure every individual receives the respect, dignity, and quality care they deserve.

We're looking for someone with experience in healthcare who is confident, proactive, and thrives in a fast-paced environment. Your ability to build meaningful relationships, demonstrate empathy, and maintain professionalism will be key to your success. In return, we'll provide you with a welcoming workplace where your contributions are valued, and opportunities for professional development are encouraged.

Working with us means being part of a team that genuinely cares - about our patients, our community, and each other. If you're ready to take the next step in your healthcare journey, apply now and start making a real impact!

Please note that visa sponsorship is not available for this position

Main duties of the job

Patient Care: Deliver compassionate, patient-centered care, assisting with hygiene, mobility, nutrition, hydration, and emotional well-being while maintaining patients' dignity and safety.

Clinical Support: Perform and record observations (e.g., vitals, blood glucose), assist with care plans, clinical tasks, mobility aids, and patient preparation for procedures.

Team Collaboration: Work within a multidisciplinary team and students, and contribute to handovers and meetings for seamless care delivery.

Administration: Maintain accurate patient records and ensure compliance with policies, procedures, and health and safety standards.

Development: Engage in training and development to enhance skills and stay updated on best practices.

General Duties: Maintain a clean, safe environment, support infection control, and undertake delegated tasks to ensure ward efficiency.

About Us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum inclusive of 15% HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

222-ICS-405

Job locations

Jasmin Ward

Clayponds Hosp - Jasmin Ward

London

W5 4RN

Job Description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job Description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Essential

Qualifications and Training

• NVQ level three in care (or substantial relevant experience)
  
  

Desirable

• Care Certificate
  
  

Experience

Essential

• Experience in acute and community/outpatient setting
• Experience of working with patients
• Ability to question, clarify, knowledge of own limitations and importance of risk assessment
• Competency in recording near side observations
• Awareness of confidentiality (A, I)
  
  

Desirable

• Community lone working
• Experience of working with people who have had a fall
• Experience of participating in Audit
• Previous experience in NHS, Healthcare or Social Care
• Knowledge of aids and equipment used to promote independence
  
  

Knowledge

Essential

• Knowledge and ability to provide nursing and rehabilitation treatment
• Keyboard skills and ability to access information via the internet
  
  

Desirable

• Ability to use SystmOne database
• Knowledge of equipment provision, wheelchair services and special seating
  
  

Personal Qualities

Essential

• Excellent time management and organisational skills
• Good problem solving abilities
• Able to communicate clearly and accurately, verbally and in writing, to a wide range of people including users, colleagues, carers, and managers
• Ability to work both independently and as a member of a team including working across professional boundaries.
• An understanding of providing services to a diverse patient
• Ability to work flexibly in order to meet the needs of the service i.e. extended hours and weekends
• Have an interest in working with older people and rehabilitation
• Ability to work with people with cognitive impairment
• Willingness and ability to learn new skills
• Dynamic and forward thinking- ability to support Trust initiatives
• Friendly, approachable and able to demonstrate empathy
• Commitment to personal and service development
• Ability to advocate for others
  
  

Person Specification

Essential

• Excellent time management and organisational skills
• Good problem solving abilities
• Able to communicate clearly and accurately, verbally and in writing, to a wide range of people including users, colleagues, carers, and managers
• Ability to work both independently and as a member of a team including working across professional boundaries.
• An understanding of providing services to a diverse patient
• Ability to work flexibly in order to meet the needs of the service i.e. extended hours and weekends
• Have an interest in working with older people and rehabilitation
• Ability to work with people with cognitive impairment
• Willingness and ability to learn new skills
• Dynamic and forward thinking- ability to support Trust initiatives
• Friendly, approachable and able to demonstrate empathy
• Commitment to personal and service development
• Ability to advocate for others
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West London NHS Trust

Address

Jasmin Ward

Clayponds Hosp - Jasmin Ward

London

W5 4RN

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Employer details

Employer name

West London NHS Trust

Address

Jasmin Ward

Clayponds Hosp - Jasmin Ward

London

W5 4RN

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

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