Healthcare Assistant

St Peter & St James Hospice; Lewes; On-site; GBP 23,000 - 29,000; Full time

Job summary

St Peter & St James Hospice in Lewes is seeking a Senior Healthcare Assistant to support Registered Nurses and clinical specialists in delivering person-centred care to patients in inpatient and community settings.

The role emphasises compassionate care, accurate record keeping using SystmOne, and active contribution to multi-disciplinary teams to ensure dignified end-of-life care.

Qualifications

• Experience in healthcare assistant or similar role.
• Excellent communication and interpersonal skills.
• Confidentiality and data protection awareness.
• Ability to prioritise workload.
• Willingness to learn in palliative and end-of-life care.

Responsibilities

• Provide compassionate, individualised care to patients and families in hospice and community settings.
• Support patients with personal care, nutrition, hydration, mobility and emotional wellbeing.
• Perform clinical observations and report changes to the nursing team promptly.
• Assist with admissions, discharges, referrals and care planning under nurse supervision.
• Maintain accurate records using SystmOne and communicate across teams.
• Support induction and training of Healthcare Assistants and participate in MDT meetings.
• Ensure environment safety and compliance with health and safety requirements.

Skills

Communication

IT literacy

Confidentiality

Teamwork

Interpersonal skills

Numeracy

Education

Care Certificate

Level 2 Apprenticeship

Diploma/Health-related qualification

Tools

SystmOne

Job description

As a Senior Healthcare Assistant, you will play a vital role in supporting our Registered Nurses, Nursing Associates and Clinical Nurse Specialists to deliver outstanding, person-centred care to patients and those important to them, both within our Inpatient Unit and Community services. If you are passionate about making a meaningful difference during some of life's most important moments, we would love to hear from you., Closing Date: We will shortlist and interview as applications are received, so early applications are encouraged. What you'll be doing

• Deliver high-quality, compassionate and individualised care to patients with life-limiting illnesses in the hospice and community settings.
• Support patients with personal care, nutrition, hydration, mobility and emotional wellbeing, ensuring dignity, respect and choice remain at the centre of care.
• Undertake clinical observations and report any changes in a patient's condition promptly to the Registered Nurse team.
• Carry out extended clinical duties, following competency assessment, including phlebotomy, catheter care, blood glucose monitoring, simple dressings and medication-related tasks.
• Support patients, families and carers during challenging and sensitive situations, including end-of-life care, bereavement and care after death.
• Maintain accurate patient records using SystmOne and contribute to effective communication across multidisciplinary teams.
• Assist with admissions, discharges, referrals and care planning under the supervision of Registered Nurses.
• Provide guidance and support to Healthcare Assistants, helping with induction, teaching and day-to-day team support.
• Participate in multidisciplinary meetings and work collaboratively with colleagues to deliver holistic patient care.
• Ensure clinical environments are safe, well-maintained and compliant with health and safety requirements.
  Are you a compassionate and experienced Healthcare Assistant looking to take the next step in your career within palliative and end-of-life care?, Experience working in a Healthcare Assistant or similar role within a healthcare setting.
• Experience of working as part of a multidisciplinary team.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with patients, families and colleagues.
• Confidence using IT systems and maintaining accurate records.
• Good literacy and numeracy skills.
• Understanding of confidentiality, data protection and professional standards within healthcare.
• A Care Certificate, Level 2 Apprenticeship, Diploma or equivalent health-related qualification.
• An understanding of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers.
• The ability to prioritise workload, work independently when required and respond positively to changing situations.
• A compassionate and inclusive approach, recognising and respecting individual beliefs, cultures and preferences.
• Motivation to continue learning and developing within palliative and end-of-life care.
• Access to transport to travel to and from the hospice due to its rural location.
• Qualifications in palliative care, NVQ Level 2 or 3, experience of extended clinical skills, and flexibility to work day and night shifts are advantageous but not essential.
  Be part of a team dedicated to providing outstanding palliative and end-of-life care.
• Make a genuine difference to patients and families when they need it most.
• Work within an organisation where compassion, collaboration and empowerment guide everything we do.
• Access opportunities for further training, development and expanded clinical responsibilities.
• Join a supportive and inclusive team committed to delivering exceptional care.