Healthcare Assistant

Priory; Greater London; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Birthday Holiday

Enhanced maternity pay

Contributory pension

Flexible benefits

IPD sponsorship

Leadership development

Long service award

Refer a friend bonuses

Job summary

Priory Hayes Grove in Hayes, Bromley is seeking a Healthcare Assistant to join our mental health and addiction rehab team. This permanent, full-time role (38.5 hours) supports established patient care plans and enhances wellbeing.

You will work with qualified staff, assist with personal care, monitor wellbeing, and help with de-escalation and routine tasks. Salary is £27,000 per year with standard Priory benefits and development opportunities.

Qualifications

• Educated to a minimum NVQ 1 or GCSEs in Maths and English.
• Understands the need for strict confidentiality
• Basic IT literacy

Responsibilities

• Assist qualified staff with patient care plans and routine tasks to support wellbeing.
• Provide practical support with intimate personal needs ensuring compliance with procedures.
• Observe and monitor patient wellbeing and report concerns promptly.
• Assist with interventions delegated by a Registered Nurse, including escorting on leave and de-escalation.

Skills

Observational skills

Listening skills

IT literacy

Confidentiality awareness

Education

NVQ 1 / GCSEs (Maths & English)

Job description

Healthcare Assistant

Application Deadline

30 October 2026

Department

Healthcare Assistants and Support Workers

Employment Type

Permanent - Full Time

Location

Priory Hospital Hayes Grove

Compensation

• £27,000 / year
• £26999.66 Annual Salary.

Description

Priory Hayes Grove,Prestons Rd, Hayes, Bromley BR2 7AS

£26999.66 Annual Salary.Full Time 38.5 Hours

Priory Hayes Grove has an opportunity for a Healthcare Assistant to join our team.

Priory Hospital Hayes Grove, Hayes, Bromley is a mental health and addiction rehab hospital providing residential, day care and outpatient treatment for conditions including depression, eating disorders, drug and alcohol addiction, and private autism assessments for adults. It is accessible by public transport, with Hayes railway station offering direct links to London Bridge and connections to Bromley South and Croydon, as well as local bus routes serving the surrounding area. The M25 and wider South East road network are also easily accessible.

What you'll be doing

You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients

• Assists qualified staff with the assessment and implementation of individual patient care plans undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity and treatment of all patients.
• Provides practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
• Observes and monitors the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
• Provide specific interventions with patients as delegated by a Registered Nurse, and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in de-escalation and management of violence and aggression.

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

The nature of the role necessitates frequent interaction with staff, patients and visitors on the ward involving the regular exchange of routine information in person and over the telephone. Well-developed observational and listening skills are essential for monitoring the mental, emotional and physical wellbeing of patients.

• Educated to a minimum NVQ 1 or GCSE's in Mathematics and English.
• Understands the need for strict confidentiality
• Basic IT literacy

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - Your Birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.