Healthcare Assistant

Priory; Cardiff; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Free parking on-site

Birthday holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits (gym membership, IT,

Healthcare Cash Plan (Simply Health)

IPD sponsorship

Leadership development

Long service award

Refer a friend bonus

Job summary

Priory Hospital Cardiff is recruiting a Healthcare Assistant for a full-time position at 37.5 hours per week. The role involves 12-hour shifts on a rota, including nights, weekends and bank holidays.

The ward cares for patients with a range of mental health conditions, and you will support recovery through care plans and compassionate, patient-centred assistance. You will work closely with qualified staff, helping with assessments, routine tasks, and activities to promote wellbeing and dignity.

Qualifications

• Empathy and patient-centred approach.
• Strong communication with patients, families, and staff.
• Ability to observe, report and escalate concerns promptly.
• Flexible, reliable and resilient in a care setting.

Responsibilities

• Assist qualified staff with patient care plans and routine tasks.
• Provide practical support with personal needs and daily activities.
• Monitor patient wellbeing and refer concerns to senior staff as needed.

Skills

Empathy

Communication

Teamwork

Observation

Education

NVQ Level 1

GCSEs in Math & English

Job description

Department: Healthcare Assistants and Support Workers

Location: Priory Hospital Cardiff

Compensation: £27,297 / year

Description

Priory Hospital Cardiffis looking to recruit a Healthcare Assistant to join the team. This is a full time role of 37.5 hours a week. The shifts are 12 hours on a rota basis to include nights, weekends and bank holidays. Shift times would be: Day Shift = 07:30 > 19:45 Night Shift = 19:30 > 07:45 Staff will work a set shift pattern, such as: Week 1 = Monday, Tuesday, Saturday & Sunday Week 2 = Wednesday, Thursday & Friday.

Located just a few miles outside Cardiff, South Wales, Priory Hospital Cardiff supports the NHS by offering low secure services for males and females with a personality disorder, a learning disability or a mental health diagnosis. Care is provided across three bespoke therapeutic placements (BTPs), each offering specialist, tailored treatment in the least restrictive environment possible.

What you'll be doing

You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients

• Assists qualified staff with the assessment and implementation of individual patient care plans undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity and treatment of all patients.
• Provides practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
• Observes and monitors the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The candidate is educated to a minimum of NVQ Level 1 or GCSEs in Mathematics and English and demonstrates an understanding of the need for strict confidentiality, alongside basic IT literacy skills. No specific prior experience is required for this role. The position involves frequent interaction with staff, patients, and visitors on the ward, requiring the regular exchange of routine information both in person and over the telephone. Strong communication is essential, with well-developed observational and listening skills needed to effectively monitor the mental, emotional, and physical wellbeing of patients.

For more information about the role, you can email [e-mail]

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on-site parking
• Birthday Holiday - Your Birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.