Healthcare Assistant

Symphony Healthcare Services Limited; Burnham-on-Sea; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS Pension

NEST Pension

Employee benefits

Flexible working

Hybrid/agile working

Job summary

Symphony Healthcare Services is recruiting Healthcare Assistants to be based at Symphony North practices in Somerset, with Flexible full/part-time hours from 08:00 to 20:00. The role involves working under Nurse Manager guidance, supporting patient care and collaborative MDT delivery.

Opportunities for full-time, part-time and job-share arrangements exist. The closing date for applications is 11 October 2026. NHS pension and flexible benefits are highlighted in the package.

Qualifications

• Previous experience as an HCA or equivalent
• Ability to carry out clinical, technical, administrative duties according to protocols
• Excellent communication, negotiation and change management skills
• Experience working autonomously
• Infection prevention and control knowledge

Responsibilities

• New patient health checks BMI, Urinalysis
• ECG recording
• INR monitoring
• Doppler testing
• Blood pressure monitoring per hypertension guidelines
• Phlebotomy and annual blood tests for chronic diseases
• Urinalysis and MSU/ACR testing
• Wound care and suture removal
• Weight management support
• Chaperoning duties
• Processing and management of laboratory samples
• Administer influenza vaccines
• Administer B12 injections
• Spirometry testing
• Support in the Minor Injuries Unit
• Assist with minor injuries management and wound care
• Stock rotation of surgical equipment and vaccines
• Prepare and maintain clinical environments before, during and after procedures
• Assist GPs during minor operations and implants
• Health and wellbeing surveillance and recall systems
• Health promotion materials in waiting areas
• Other duties as instructed by management

Skills

HCA experience

Infection control

Autonomous working

Communication skills

Education

Care Certificate

NVQ Level 2 Health & Social Care

GCSE English & Maths

Tools

EMIS Web

Job description

Job summary

Symphony Healthcare Services are recruiting for Healthcare Assistants to be based at our Symphony North practices (Burnham on Sea, Berrow & Highbridge Medical Centres) and Burnham on Sea War Memorial Hospital (MIU) in Somerset, with the flexibility to work full or part time covering the hours of 08:00 to 20:00.

You’ll be a confident, able to independently support and manage patients, while working collaboratively with our multidisciplinary teams to deliver safe, patient focused care.

We have various hours vacant - so full-time, part time and job share opportunities will be considered.

This vacancy will close at midnight on 11th October 2026.

Main duties of the job

Working under the supervision of the Nurse Manager and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

The post-holder will also work within the Minor Injuries Unit, supporting the Emergency Care Practitioner and Primary Care Practitioner in the assessment and management of patients presenting with minor injuries and urgent primary care needs. The Healthcare Assistant will assist with clinical observations, wound care, patient preparation and general support to ensure safe, effective and timely patient care in accordance with practice protocols and scope of practice.

About us

Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.

Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).

Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.

Symphony welcomes applications from people of all backgrounds and underrepresented groups.

When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.

• Symphony offers an NHS or NEST Pension
• a fantastic range of employee benefits
• salary sacrifice schemes (see attached poster)
• flexible working from day of employment
• agile approach to hybrid working (where applicable)

We look forward to hearing from you and receiving your application.

Job responsibilities

• New patient health checks BMI, Urinalysis
• ECG recording
• INR monitoring
• To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
• Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Urinalysis MSU, ACR in accordance with practice policy
• Wound Care suture removal in accordance with practice policy, following training
• Weight Management
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurse
• Administer influenza vaccines according to PSD, following training
• Administer B12 injections according to PSD
• To undertake Spirometry for GP to interpret results
• Support the Emergency Care Practitioner and Primary Care Practitioner in the Minor Injuries Unit, assisting in the assessment and management of patients presenting with minor injuries in accordance with training and practice protocols
• Assist with the management of minor injuries including wound care, dressings, basic observations and preparation of patients for clinical assessment where appropriate and within scope of practice
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being
• Help to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being
• Assist with recall systems
• Lifestyle advice, (diet, weight, exercise, smoking cessation, alcohol) making necessary referrals within PHCT and local support services
• Maintain health promotion information in waiting room designated for patient education
• Any other duties as instructed by management

Person Specification

Experience

Essential

• Previous experience of working as an HCA or equivalent
• Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work
• Excellent communication, negotiation and change management skills
• Experience of working autonomously
• Experience of Infection and Prevention Control Management

Desirable

• Previous experience of working in a Primary Care setting

Knowledge and Skills

Essential

• Good interpersonal skills, both written and verbal
• Excellent communication skills
• Evidence of problem-solving and decision making skills
• Demonstrates motivation, reliability and commitment to team working

Desirable

• Previous experience using EMIS web
• Able to use own initiative
• Able to work under pressure
• Able to work in a changing environment

Qualifications

Essential

• Care Certificate
• NVQ Level 2 in Health & Social Care
• English & Maths GCSE (or equivalent) - at pass level

Desirable

• HCA Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Symphony welcomes applications from people of all backgrounds and underrepresented groups.

When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.