Healthcare Assistant

HealthHarmonie; Bromsgrove; On-site; GBP 26,000 - 28,000; Full time

Job summary

HealthHarmonie is seeking a Healthcare Assistant to join their outpatient services. This role involves greeting patients, assisting medical staff, and managing administrative duties while ensuring a high-quality healthcare experience. Candidates must have a driving license and demonstrate a passion for patient care.

Benefits

Full training provided

25 days annual leave + Bank Holidays

Overtime available

Paid travel time

Travel Allowance: 45p per mile

NHS employee discounts

Pension Scheme

Opportunities for salary increase

Ongoing support and training

Career progression to NVQ Level 3

Qualifications

• MUST HAVE a Driving Licence and own vehicle for site visits.
• Previous experience in administration is preferable but not essential.
• Proficiency in using computer systems and software.

Responsibilities

• Greet and chaperone patients during their appointments.
• Support administrative tasks and ensure smooth clinic functioning.
• Collect stock and set up examination rooms for clinicians.

Skills

Administration

IT literate

Customer Care

Job description

About The Role

Are you currently a care assistant or looking to get into the Health and Social Care sector? If so, this role is for you!

HealthHarmonie is a community provider of outpatient services including Dermatology, Gynaecology and Minor Surgery. We are looking to recruit Healthcare Assistants to join our growing teams based in Hereford & Worcester, to assist in the provision of outpatient community services. The key element of the role is to greet and chaperone patients during their appointments and provide administrative assistance to our group of medical professionals. There is no personal care involved in this role.

Your day in the life of a Healthcare Assistant

As a Healthcare Assistant at HealthHarmonie, you will be responsible for collecting stock and equipment for the clinic, setting up examination rooms for clinicians, acting as a chaperone during patient consultations and procedures. Additionally, you will take on administrative duties, ensuring all reports are completed with outcomes and providing support related to administrative tasks. Your support will ensure the smooth functioning of the clinic and contribute to providing a compassionate and efficient healthcare experience for our patients.

• Please note our service operates seven days a week and you will be required to work 5 out of 7 days. Shift patterns are generally between 07:00/07:30 - 17:30/18:00.
  
  

Our clinic locations are nationwide and include Birmingham, Hereford, Warwickshire, Shropshire, Telford, Worcestershire, Stoke, Staffordshire, Doncaster, Nottinghamshire, Wrexham, Reading, Frimley, Slough and Bassetlaw. This is a mobile role, and you will be expected to travel to any of these site locations.

About You

• MUST HAVE a Driving Licence and own vehicle to visit the multiple clinic sites mentioned above
• Previous experience in administration is preferable but not essential
• IT literate with proficiency in using computer systems and software
• You must show a great passion for providing high-quality care and take pride in your work
  
  

You will be enrolled on our 2-week comprehensive training course from day 1 of your employment, which will equip you with all the skills and knowledge you require to fulfil your duties as a Healthcare Assistant.

• The position is subject to a successful disclosure at the appropriate level from Disclosure and Barring Service (DBS) and the provision of your right to work documentation.
  
  

Benefits

• Full time, permanent contract
• Full training provided
• 40 hours per week
• Starting salary: £26,101
• Opportunities to increase salary up to £27,101 when trained in and signed off in additional disciplines (Ophthalmology, Dermatology, Gynaecology etc.)
• Eligible for quality bonus of 1.25% of annual salary
• Paid travel time
• Travel Allowance: 45p per mile
• Ongoing Support and Training - a chance to progress to NVQ Level 3
• Excellent Career Progressions
• 25 days annual leave + Bank Holidays
• Overtime available
• NHS employee discounts
• Pension Scheme
  
  

By joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK. Whether this be joining us in a clinical role or an administration role your presence in HealthHarmonie is vital. All our roles require you to have an innovative thought process, a willingness to learn new skills and the want to oversee your own career by taking ownership of the role you are completing.

Equal Opportunity Employer

HealthHarmonie are proud to be an equal opportunity employer, meaning all qualified applicants will be considered for employment and will not be discriminated against based on age, race, religion, national origin, gender identity or expression, sex, sexual orientation, marital status, veteran status, disability or any other protected category under local law.

We know that it is the differences in our people that make our company a better and more welcoming place to work.