Healthcare Admin Apprentice: Patient Services & Practice Ops

Coastland College; Dorchester; On-site; GBP 16,000 - 25,000; Full time

Job summary

Coastland College in Dorchester is offering a Business Administrator Level 3 apprenticeship within Prince of Wales Surgery. The role combines on‑the‑job learning across Patient Services and general administration, with bi-weekly college attendance during term times.

You will gain experience handling patient enquiries, data entry, record keeping and project support for senior managers, while developing IT and communication skills in a healthcare setting.

Qualifications

• GCSE in Maths (grade 4) or equivalent.
• Commitment to completing apprenticeship and training.
• Able to attend college alongside work.
• Willing to learn in a healthcare setting.

Responsibilities

• Support Patient Services with day-to-day admin and patient-facing tasks.
• Assist with general administration: filing, data entry, scanning.
• Learn practice workflow and assist with projects for senior managers.
• Develop IT and MS Office skills while maintaining confidentiality.
• Work across Dorchester and Portesham sites as needed.

Skills

Customer care skills

Analytical skills

Logical

Initiative

Non judgemental

Reliable

Education

GCSE Maths (grade 4) or equivalent

Job description

Coastland College in Dorchester is offering a Business Administrator Level 3 apprenticeship within Prince of Wales Surgery. The role combines on‑the‑job learning across Patient Services and general administration, with bi-weekly college attendance during term times.

You will gain experience handling patient enquiries, data entry, record keeping and project support for senior managers, while developing IT and communication skills in a healthcare setting.