Health & Wellbeing Centre Administrator

Denstone College; Denstone; On-site; GBP 23,000 - 28,000; Full time

Job summary

Denstone College is seeking a proactive Health & Wellbeing Centre Administrator to support a busy healthcare team.

You will welcome pupils, staff and visitors, provide comprehensive administrative support, and assist with pupil first aid under the supervision of College Nurses.

Qualifications

• Strong communication and organisational skills, with a discreet, approachable, and caring manner.
• Experience with ICT, literacy and numeracy in a school or healthcare-facing setting.
• Proficiency with management information systems (such as iSAMS) preferred.

Responsibilities

• Welcome pupils, staff and visitors to the Health & Wellbeing Centre and manage front-of-house enquiries.
• Provide administrative support; maintain pupil medical records and secure parental consents.
• Administer first aid and escalate to College Nurses when needed.
• Coordinate equipment and supplies (AEDs, first aid kits) and assist with clinics and visits.
• Liaise with HR and Compliance to support staff first aid training and record-keeping.

Skills

Communication

Organisational skills

Customer service

Discretion

Tools

iSAMS

Job description

Denstone College is looking to appoint an enthusiastic and compassionate Health & Wellbeing Centre Administrator to join our dedicated healthcare team. Working closely with the Lead Nurse and College Nurses, you will act as the welcoming face of our Health & Wellbeing Centre, providing a calm, professional, and supportive reception environment for pupils, staff, and visitors. In this varied and pivotal role, you will deliver comprehensive administrative support to ensure the smooth, efficient day-to-day operation of the centre while assisting with pupil first aid provision across the College.,

• Reception & Front of House: Provide a receptive, welcoming, and reassuring presence for pupils attending the centre; handle routine enquiries and maintain a calm environment.
• Administrative Support: Maintain accurate pupil medical records on iSAMS in line with GDPR requirements; ensure appropriate parental consents are secured prior to treatments and immunisation clinics; book GP and welfare appointments for boarders; and arrange hospital transport when necessary.
• First Aid & Clinical Support: Administer first aid treatment as required, escalating cases to the College Nurses when appropriate.
• Equipment & Resource Coordination: Monitor, replenish, and clean first aid kits across campus at half-termly intervals; coordinate kit allocations for school trips and events; and ensure Automated External Defibrillators (AEDs) and treatment room supplies are fully stocked and operational.
• Compliance & Training: Maintain College accident books and forward documentation to the Compliance team; assist with producing First Aider rosters; and liaise with HR to help coordinate staff first aid training programmes.
  The successful candidate will possess strong communication and organisational skills, with a discreet, approachable, and caring manner.
• Qualifications: You must hold a valid First Aid at Work qualification (or equivalent). A qualification in Mental Health First Aid is desirable, or a willingness to work towards it.
• Skills & Experience: Confident ICT, literacy, and numeracy skills, ideally with experience using management information systems (such as iSAMS). Experience within an educational, healthcare, or front-of-house customer-facing setting is advantageous.
• Attributes: High levels of integrity and discretion regarding confidential medical records and child protection matters, paired with a flexible, proactive team ethos.