Health & Safety Support Advisor — Hybrid (Cardiff)

Cognibox; Cardiff; Hybrid; GBP 25,000; Full time

Job summary

A leading safety compliance firm in Cardiff is looking for a Customer Service Support Officer to assist in pre-audit checks and provide technical support to clients. This role emphasizes customer interaction and compliance with health and safety standards. Candidates should have strong customer service and administrative skills, and will receive training in health and safety qualifications. Enjoy a hybrid work environment with generous benefits.

Benefits

Enhanced Parental Leave

Generous annual leave

Healthcare Plan

Annual Giving Day

Cycle-to-work Scheme

Qualifications

• Strong customer service skills and experience required.
• Proven administrative skills and attention to detail essential.
• Ability to communicate effectively in both written and verbal English.

Responsibilities

• Complete pre-audit checks on customer information.
• Provide feedback and necessary information to customers.
• Support customers with health and safety advice.

Skills

Customer service experience

Administrative experience

Attention to detail

Team player

Confidence in handling enquiries

Job description

A leading safety compliance firm in Cardiff is looking for a Customer Service Support Officer to assist in pre-audit checks and provide technical support to clients. This role emphasizes customer interaction and compliance with health and safety standards. Candidates should have strong customer service and administrative skills, and will receive training in health and safety qualifications. Enjoy a hybrid work environment with generous benefits.