Health Records Library Clerk

jobs24.co.uk; Torquay; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a pioneering healthcare organization as a Library Clerk, where you will play a crucial role in supporting the delivery of high-quality health and social care. This position involves managing patient case notes efficiently and ensuring confidentiality while working in a vibrant and supportive environment. With a commitment to staff development and a focus on creating a Carer-friendly workplace, you will have the opportunity to make a significant impact within the community. If you are detail-oriented, thrive under pressure, and enjoy teamwork, this role offers a rewarding career path in the NHS.

Benefits

Flexible working options

Staff Carers policy

Carer's Passport scheme

Investment in staff development

Qualifications

• Experience in handling patient records and maintaining confidentiality.
• Ability to work both independently and as part of a team.

Responsibilities

• Deliver high volumes of patient records to various departments.
• Maintain accuracy when pulling and filing case notes.
• Retrieve and file case notes accurately in a timely manner.

Skills

Teamwork

Attention to detail

Ability to work under pressure

Confidentiality

Job description

Our Library Clerk will assist in maintaining a high standard of support service to the directorates and departments throughout Torbay and South Devon NHS Foundation Trust, with their requirements regarding patients' case notes.

1. Delivering high volumes of patient records to various departments around the Hospital
2. Adhering to the Health Records delivery schedule
3. Involve repetitive heavy lifting of patient records in boxes and bags
4. When working in the library there will be an expectation to retrieve and file case notes accurately and in a timely manner
5. Ability to work under pressure both independently and as a team player
6. Maintain accuracy when pulling and filing case notes within the Health Records Library
7. Maintain confidentiality at all times
8. Pulling and filing of case notes within the Health Records Library
9. Tracing, sending and delivering case notes in Medical Records boxes/bags
10. Delivering and collecting case notes from various pick up points throughout the hospital
11. Moving boxes of records to dispatch areas
12. Answer and action requests from the A&E telephone
13. Cover the service desk and action requests
14. Locating misfiled notes within the Records Library

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people. If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION:

1. We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly.
2. Please read the job description and tailor your application to reflect the role.
3. Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
4. Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
5. If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
6. It is your responsibility to assist us in the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.