Health Records Clerical Officer

NHS National Services Scotland; Kirkcaldy; On-site; GBP 18,000 - 22,000; Full time

Job summary

NHS National Services Scotland is seeking a Health Records Clerical Officer to join the Health Records team at Victoria Hospital, Kirkcaldy. The role is full-time, 36 hours per week, 0830-1700, Monday to Friday, with potential cover at Queen Margaret Hospital, Dunfermline depending on service needs.

Based in a busy Health Records department, you will provide essential administrative support, maintain filing and appointment systems, and assist with scanning, validation and audits where needed.

Qualifications

• Candidates should be educated to Standard Grade (or equivalent) with passes in English and Arithmetic.
• Previous Admin/Clerical/Contact Centre/Reception experience preferable in a Health Records department is desirable.
• Knowledge of GDPR and confidentiality is preferred.

Responsibilities

• Provide administrative support within Health Records.
• Prioritise and manage daily workload in a busy environment.
• Work independently and as part of a team, following instruction clearly.

Skills

Keyboard skills

Organisational skills

Communication skills

English proficiency

Education

Standard Grade English & Arithmetic

Job description

Post hours – 36hrs per week / Mon-Fri 0830-1700

An exciting opportunity has arisen for an enthusiastic full-time Health Records Clerical Officers to join our busy team, providing administrative support within Health Records.

This permanent position is well suited to an individual that is looking to gain hands on experience in a busy and thriving, supportive workplace.

Based primarily at Victoria Hospital, Kirkcaldy, the post holder will work Monday to Friday, with the flexibility to provide cover at Queen Margaret Hospital, Dunfermline, depending on service needs.

The Health Records Department provides multi-hospital/multi-section comprehensive 24-hour Health Records Service across Fife incorporating Clinical Coding, Information Management, Inpatient Services, Emergency Department, Minor Injuries Unit, Records Libraries, Scanning, Subject Access Requests, Outpatients, Waiting Times, Overseas Visitor Status and NHS Fife Switchboard.

Previous Admin/Clerical/Contact Centre/Reception experience preferably in a Health Records department is desirable. A knowledge of GDPR and confidentiality is preferred.

You must have the ability to prioritise and manage the day-to-day workload in a busy, fast-paced environment. You must be able to follow instruction clearly and effectively. You must have the ability to work on your own initiative with minimal supervision at times.

Good organisational & listening skills are essential as well as a flexible approach to working. A good level of English language competency and good communication skills necessary to perform this role safely and effectively are required.

A knowledge of scanning, validating and auditing would be advantageous. A good understanding of filing and appointment systems is required. You will be required to work both independently and as part of a team.

Candidates should be educated to Standard Grade (or equivalent) with passes in English and Arithmetic. You must also have good keyboard/typing skills with the ability to work on your own initiative. Good organisational & listening skills are essential as well as a flexible approach to working. A level of English language competency and communication skills necessary to perform this role safely and effectively is required.

Informal Enquiries

Miss Amie White - Health Records Team Leader – 01592 643355 ext 24026 or Miss Leanne Watson – Health Records Supervisor – 01592 643355 ext 20334

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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