Health Club Receptionist

The Goodwood Group; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company as a Health Club Receptionist where your positive attitude and energy shape guests' experiences daily. You will manage front desk operations, provide exceptional customer service, and contribute to a fantastic team environment while enjoying perks like a free gym membership and well-being programs.

Benefits

Free gym membership

Wellbeing programme

Free tickets to events

Group Performance Share scheme

Qualifications

• Confident communicator with a friendly demeanor.
• Dependable and calm, even under pressure.
• Genuine interest in wellness and fitness.

Responsibilities

• Greet guests and manage front desk operations efficiently.
• Handle bookings, check-ins, and guest inquiries.
• Maintain an inviting and safe space.

Skills

Communication

Teamwork

Organizational Skills

Customer Service

Job description

People-person. Wellness lover. Multi-tasking wizard. Sound like you?

We’re on the lookout for a Health Club Receptionist who’s got good vibes, great attention to detail, and a passion for creating unforgettable first impressions.

At our Health Club, you’re not just “on reception” - you’re the friendly face who sets the tone for someone’s entire day.

What You'll Be Doing:

• Greet guests and members like they’re old friends (even if they’re brand new)
• Keep things running smoothly at the front desk - bookings, schedules, and guest queries
• Handle check-ins and check-outs with a smile and serious efficiency
• Send and reply to messages/emails that are clear, friendly, and on-point
• Help keep the space looking Insta-ready and safe for everyone
• Share guest feedback and be part of the ideas team to keep improving
• Know our offers and help upsell services in a natural, helpful way
  
  

What We’re Looking For

• A confident communicator and natural people-person
• Someone organised, dependable and calm under pressure - even on busy days
• A genuine interest in wellness, fitness and making people feel good
• A team player who wants to be part of a fun, supportive and social work environment
• You don't need tons of experience - just a positive attitude and a willingness to learn
  
  

What You’ll Get

• Free gym membership - your health matters too
• Wellbeing programme - mind, body and soul support

• Free tickets to Goodwood's epic events - we love a good time
• Group Performance Share scheme - your hard work = real rewards
• A beautiful, inspiring place to work - no boring office vibes here
  
  

Ready to turn good energy into a great job?

Apply now and bring your personality, passion, and positivity to a role where you make the difference every single day.