Health Care Support Worker - Surgery and Anaesthetics

NHS Scotland; Paisley; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Study bursaries

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is recruiting for a Band 2 Healthcare Support Worker to join Ward 29 at the Royal Alexandra Hospital in Paisley. The role involves supporting the nursing team with patient care, daily activities, and maintaining a safe environment.

As a Band 2, no formal qualification is required, but good communication and teamworking are essential. The position is permanent, full-time (36 hours), with shifts including days, nights and weekends.

Qualifications

• No formal qualification required
• Good verbal communication
• Good team worker
• Basic IT skills advantageous, but not necessary

Responsibilities

• Assists with the nursing care of the patient under the supervision of a trained nurse. This will include all basic care including the reception, admission, transfer and discharge of the patient according to procedure.
• Ensure patients receive the care and assistance required/prescribed with fluid and nutritional intake.
• Observes and reports any change in the condition of the patient and communicates this verbally to the nurse in charge.
• Assists the patient unable to self care with personal hygiene and dressing, adhering to all manual handling procedures and policies.
• Carries out and assists with minor investigatory procedures e.g.: Urinalysis, Faecal Occult Blood testing and Urine collections as required. Reports all findings to the trained nurse.
• Participates and assists in the updating and completion of accurate patient documentation as necessary e.g.: fluid charts, Waterlow charts and also files documents appropriately when required.
• Is responsible for the cleaning and tidying of clinical areas, equipment and storage cupboards, excluding cupboards for the storage of controlled drugs and medicines and reports any defects and areas of concern to the nurse in charge.
• Maintains stock of adequate supplies of central and clinical stores excluding medicines.
• Assists with the safe custody of patient’s personal belongings in accordance with organisational policy
• To comply with all Health and Safety Legislation and policies with particular regard To COSHH, Fire, Infection Control and Manual Handling.

Skills

Communication

Teamwork

IT basics

Education

General education

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

We are looking for a motivated and caring Band 2 Healthcare Support Worker to join Ward 29 at the Royal Alexandra Hospital. Our 24-bedded urology ward provides high-quality care to patients with a range of urological conditions.

In this role, you will support the nursing team with delivering patient care, assisting with daily activities, maintaining a safe and clean environment, and ensuring patients are always treated with dignity and respect. Previous care experience is desirable, along with good communication skills and a compassionate approach.

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

Duration, Location, and Working Pattern

• Location based in Royal Alexandra Hospital, within Ward 29
• Permanent Contract
• Full-time position (36 hours per week)
• Shift pattern for this post are days, nights and weekends

Key Responsibilities

• Assists with the nursing care of the patient under the supervision of a trained nurse. This will include all basic care including the reception, admission, transfer and discharge of the patient according to procedure.
• Ensure patients receive the care and assistance required/prescribed with fluid and nutritional intake.
• Observes and reports any change in the condition of the patient and communicates this verbally to the nurse in charge.
• Assists the patient unable to self care with personal hygiene and dressing, adhering to all manual handling procedures and policies.
• Carries out and assists with minor investigatory procedures e.g.: Urinalysis, Faecal Occult Blood testing and Urine collections as required. Reports all findings to the trained nurse.
• Participates and assists in the updating and completion of accurate patient documentation as necessary e.g.: fluid charts, Waterlow charts and also files documents appropriately when required.
• Is responsible for the cleaning and tidying of clinical areas, equipment and storage cupboards, excluding cupboards for the storage of controlled drugs and medicines and reports any defects and areas of concern to the nurse in charge.
• Maintains stock of adequate supplies of central and clinical stores excluding medicines.
• Assists with the safe custody of patient’s personal belongings in accordance with organisational policy
• To comply with all Health and Safety Legislation and policies with particular regard To COSHH, Fire, Infection Control and Manual Handling.

Knowledge, training, qualifications and/or experience required to do the job

Training and/or qualification(s) required;

• No formal qualification required
• Good standard of education
• Good verbal communication
• Good team worker
• Basic IT skills advantageous, but not necessary

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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